Levy & Son Service Experts Reviews

Average Customer Rating
4.5/5 stars based on 6,956 Reviews
cathy B.
dallas, texas
"Eduardo was great - he was efficient and got in and got done what needed to be done."
kent C.
shady shores, texas
"Repair phone # posted on the unit is not Levy, but Lennox-/ unavailable on weekends,,when ours went out. Your guy came Monday, diagnosed the problem & added outside unit was very dirty. Was told/Knew we both were physically unable to spray-clean it, but ignored it. I had to pay the electrician to clean it the next day before the unit worked. Your guy should have cleaned it. But he did a great job diagnosing the problem when we found the Levy number. Thanks."
beverly F.
dallas, texas
janice H.
garland, texas
theresa W.
dallas, texas
"Always professional"
ben G.
dallas, texas
"Knowledgeable and courteous personnel."
philip R.
dallas, texas
dawn S.
garland, texas
ms jones J.
plano, texas
"Always keep the system in top shape"
patrice H.
richardson, texas
"I was completely w/o AC in 100+weather. Comfort Specialist came on Monday and said he would get me a quote by Wednesday or Thursday (2 to 3 days). I never received the quote."
stephen C.
dallas, texas
"It seems to me the tech who serviced me did a complete job."
kenneth W.
plano, texas
"On a previous repair, I was charged $1,800 for labor even though my warranty covers parts and labor. I still have not received a refund."
carlos H.
carrollton, texas
kerrie W.
dallas, texas
linda H.
addison, texas
"Still waiting for callback from Chris after consultation with his supervisors regarding a perplexing thermostat issue."
inggit F.
mckinney, texas
"The technician really care about the customer and explain how to take care the system"
mrs mosley M.
dallas, texas
"Very professional yet friendly. Excellent service"
valerie M.
carrollton, texas
"Daryl and the various crews who worked on multiple projects were all awesome. Knowledgeable, friendly and respectful and cared about doing the very best they could for me."
david M.
dallas, texas
mr rose R.
university park, texas
lucas B.
plano, texas
"Excellent."
william W.
grand prairie, texas
"Great technicians. Was able to get service quickly"
mary ruth M.
dallas, texas
"In time window. called to advise arrival time, courteous, professional"
nanette T.
mesquite, texas
"I do not like the advantage plan that was offered . I oveheard the technitian telling his partner on the phone that the unit looked fairly new, then I was told that all motors are very weak and several parts are rusted out."
joyce K.
frisco, texas
"Very professional and thorough."
shirley D.
carrollton, texas
mary fontana F.
dallas, texas
rebecca B.
frisco, texas
"Service is great."
kathryn H.
hickory creek, texas
"Very polite and informative"
nicolas weisz W.
dallas, texas
eric K.
carrollton, texas
"Jose was detailed and conscientious as well as friendly and came back the next day when problem recurred and was able to identify the problem and completed the repair"
jerry F.
mesquite, texas
"Service was on time and great"
anthony S.
carrollton, texas
"he was very pleasant in explaining what he was doing to fix leak"
diane W.
plano, texas
"Satisfied with communitation at every level"
sivya L.
plano, texas
"The staff were kind, gracious and patient, and we were able to be seen really quickly!"
margaret S.
carrollton, texas
peter T.
grapevine, texas
"don't recommend places to friends very often"
lance L.
plano, texas
"We were told the office would call the following day but no one did. If the inspection of our AC had been done when it should have beenin April or May, a part that they say needs replacing would have still been under warranty. Levy sold it to us June 23, 2017 with a 5 year guarantee. Also we were tole the capacitor should be replaced at a cost of $311, parts and installation. The part is only $30-$40 to purchase and 15 minutes to installwhats with that??!!"
gb H.
farmers branch, texas
kay M.
dallas, texas
stan H.
dallas, texas
josh C.
dallas, texas
melissa C.
grand prairie, texas
"Very professional"
paul R.
lewisville, texas
"They were honest and got me goin fast"
chad B.
frisco, texas
"Technician Austyn Nielson did and amazing job getting our fan motor replaced and stuck around to work through an additional minor item to ensure the unit was up and running."
stephen C.
dallas, texas
"The experience I had was great."
robert V.
plano, texas
jacqueline W.
plano, texas
"They did great when they came out but after I received something talking about membership. I do not recall anyone mentioning membership in anything, and I know I did not agree to any membership. I don't think I should have to jump through hoops to not be a member of something that was never talked to me about."
sheila J.
plano, texas
"A bit expensive, although very reliable"
william N.
carrollton, texas
bill P.
highland village, texas
"Great service at reasonable prices."
mr rose R.
university park, texas
carl R.
carrollton, texas
mary S.
dallas, texas
"Professional & knowledgeable."
james C.
plano, texas
"Tech came out and replaced a capacitor Levy replaced approximately one year ago. Part was a few days over the one year warranty but Levy honored the warranty anyway free of charge. Tech told me my 8yr old unit was going out. Said it might make the summer and may not. Recommend a new outside unit and shot me a price of $16k plus $2k Freon, and hed have to put me on a waiting list for unit.Thinking this was too high I called a Trane dealer who came out same day and installed new outside unit in two hours for less than $3k turnkey including Freon"
john V.
frisco, texas
"too many different departments, because the left hand does not know what the right hand is doing."
andre V.
irving, texas
edward A.
university park, texas
"Very prompt and professional service."
khang T.
prosper, texas
eric K.
carrollton, texas
"They sent Jose at 8:30 am the morning after my evening call. Very fast and courteous response when inside temps rose to 89 degrees when I called."
brian T.
mckinney, texas
dale F.
dallas, texas
karl S.
rowlett, texas
"excellent work"
eric F.
quinlan, texas
"Quality equipment Efficient service Dependable On-time Great communication with customers Quick response in times of need Friendly and responsible employees Knowledgeable employees"
vanessa B.
dallas, texas
"Very nice and fast service."
matt S.
frisco, texas
jerry F.
mesquite, texas
"The tech was great and did a great job."
gladys S.
dallas, texas
"The technician didn't have the opportunity to see the problem because my husband used a plunger to unclog the toilet just before the technician came,. the problem still exist. he advice to buy a new toilet. the technician was very nice."
john L.
farmersville, texas
"Very professional service"
rachel T.
dallas, texas
"Glenn was very thorough and explained reasons for slow drainage and was excellent!"
joel H.
dallas, texas
"Quality work by qualified technicians"
phillip M.
rockwall, texas
"They have always given us good customer service and one of the technicians even told us how to save $ and get a better deal and plan"
jens M.
dallas, texas
aquinttes G.
dallas, texas
"Because they're very honest and looks over ur unit and they don't rush"
kathy F.
frisco, texas
chantel L.
garland, texas
"Technician came at 6 when our appointment was between 11-2. Also tried to charge a $100 trip fee for an estimate when no where was that disclosed prior to making the appointment"
peter T.
grapevine, texas
"because your technician, Drew, did an awesome job providing maintenance work for me"
robert M.
carrollton, texas
"Good reliable service"
mary K.
dallas, texas
"Your plumber is very respectful, kind and explains in layman terms."
amelia M.
grand prarie, texas
"The tech was very nice and professional."
brint R.
dallas, texas
"Great service and professional service techs"
cynthia B.
dallas, texas
"All the 3 installers were very professional, efficient and friendly"
steve R.
plano, texas
"Responsive and professional"
john W.
dallas, texas
"Great crew"
roger S.
mckinney, texas
"I already have."
bob B.
addison, texas
"Ive had the annual service contract with Levy for approx 25 years. I was very disappointed that I was charged $178 for your tech to flip the breaker back to On. Granted, I should have thought to check the breaker before I called for service. But the charge is way out of line, in my opinion."
cathy M.
irving, texas
"Jose knew what he was doing"
christine E.
dallas, texas
"June 29th I was advised that I needed close to 4 gallons of freon. The other day (Mon. July 25th) I was told it wasn't necessary. And it seems it wasn't. Cooling fine without it."
jazmin M.
dallas, texas
"On the first day, tech arrived to my home and I gave him the access code to the roof. he left to start working on the AC problem. After 2 hours, I was wondering what happened, so I went and checked and he was gone with out checking with me. So I called the next day (because it was already late) and the customer rep told me that he left because he needed a latter and a helper. So she apologized for the situation and told me that a new tech will be checking my AC. So that afternoon another one tech came with a latter and a helper. He went up and after 20 min, the AC started working. So I waited for the tech to come to my home to tell me what was wrong and the prices and what he did. HE JUST LEFT. So pretty much at this point I had no idea what it was replaced and what was wrong with my unit. It would be nice to know and have the tech check with me if everthing was fine at my home before leaving."
mary M.
sachse, texas
"Love the service. Been with them since 2007 when it was service experts"
daniel H.
plano, texas
jala H.
dallas, texas
margaret O.
richardson, texas
"Their knowledgeable technicians always do great work"
karl S.
rowlett, texas
deborah R.
university park, texas
marie lempert L.
dallas, texas
albert Q.
plano, texas
"Very professional and polite"
shelly G.
duncanville, texas
"Taking advantage of the elder people.charge them way to much."
carmencita O.
garland, texas
"Excellent service."
aj R.
dallas, texas
"Quality of the technicians, especially those who have been with Levy's for years."
judy G.
dallas, texas
"Nice knowledge service person"
tom L.
farmers branch, texas
"Agent was very courteous. Quickly let me know that they did not do the kind of service I needed, let me know what they could do and when and the cost for doing what they could. Told me what specifically to ask for when I called to get the service which Levy could not provide."
leo carter C.
dallas, texas
"These techs were professional and explained everything plainly and understandable."
michele Y.
carrollton, texas
"First time introduction to company. I received a complementary check. I do appreciate the feedback provided."
rubin B.
farmers branch, texas
sondra W.
rowlett, texas
"The representative was personable, courteous, knowledgeable and quick with the fix."
khang T.
prosper, texas
"Very efficient with the diagnosis and correction of my problem."
chance H.
mesquite, texas
"Charging $100 just to come out is a bit rediculous."
andrew L.
carrollton, texas
marie lempert L.
dallas, texas
elliot S.
plano, texas
"Difficult dealing with technician, salesman and office."
candy C.
frisco, texas
ellen samuels S.
dallas, texas
"Tech came as scheduled"
linda S.
richardson, texas
sue S.
plano, texas
matt D.
dallas, texas
"Technician was super helpful and informative. Explained whats going on, how to fix it, how to prevent future issues. Really over the moon!"
tony M.
grand prairie, texas
"Fast and friendly service"
mary S.
dallas, texas
"The plumber was extremely helpful and professional."
mr beck B.
dallas, texas
"Quick response."
jay K.
dallas, texas
"Responsiveness and professionLism"
thomas B.
dallas, texas
"We were extremely happy with our technician. As long as I've been using your company, he's been the best. Not sure exactly what he was supposed to do. He cleaned the coils on the outside unit. The guy you sent out the last time told me to clean it."
craig L.
dallas, texas
"Cost"
natalie F.
dallas, texas
"He fixed everything"
tim K.
farmers branch, texas
"Good service. Very qualified technician. My only concern is that I asked the tech to blow out the drain line and I don't think he did it. I did not see him bring in his tank, I did not hear any air being blown into the line and there was no mention of it on my service summary receipt. Can you check with the tech to see if it was done? Thank you."
tom N.
irving, texas
"The technician is as excellent! Very professional and knowledgeable."
gary S.
irving, texas
mr hasler H.
dallas, texas
"Prompt response to my issues. Good service."
joe S.
carrollton, texas
"Quick, same day service"
david G.
dallas, texas
"Always top notch technical staff and very professional outcomes"
joe B.
dallas, texas
"The service people have always showed up in the scheduled timeframe and have done a professional job while working in our home."
joon P.
dallas, texas
"Wrong diagnosis, possible dishonest transaction regarding sales/upsell/replacement"
james casey C.
plano, texas
"Technician very professional, informative and showed ability to provide information in an understandable manner. On time, worked with a clearly defined plan explained prior to initiating work."
albert Q.
plano, texas
"They explained and showed us what they did"
abel C.
plano, texas
sarah S.
rowlett, texas
"Everyone that has come to our house is informative, honest, clear and cleans up after themselves."
kirk H.
dallas, texas
"Attentive customer service"
mr. lobo L.
dallas, texas
"Fixed the issue. Chris was awesome! Part took some time to come through but we got it done."
errol J.
dallas, texas
"Your company wanted $700 to change out a thermostat . I refused. Work done by another well known company for $350"
deborah N.
allen, texas
"Fast, efficient and friendly service person."
neil A.
dallas, texas
"Generally, your people have always been friendly, knowledgeable and helpful. I never give perfect scores - there is always room for improvement!"
peter D.
dallas, texas
"Promised prompt service and delivered. The first visit did not fix everything, but my call for a second visit received an even quicker response. Everybody makes mistakes occasionally, and one measure of quality service is how mistakes are fixed. This was great."
cathy M.
irving, texas
"I have used service experts for over 30 years and will not change"
avie S.
dallas, texas
carl D.
plano, texas
"Friendly and knowledgeable customer service"
mrs ferraro F.
dallas, texas
"Great service and personable technician."
jerry C.
carrollton, texas
jake K.
plano, texas
darlene S.
garland, texas
"I've never been asked. But I am generally satisfied with service. However, the men who came said they would have someone contact me about getting a tech person out to help get my icomfort app working, and that hasn't happened."
bonnie H.
dallas, texas
pat T.
red oak, texas
"This last time I was not expecting a sales team. I was expecting an update on my system. Instead, all I was told that it was old and that a new one would be more energy efficient. I didn't feel like just because something might be old that was the only reason to replace. I did not feel like a valued customer unless I allowed a system to be put in that would be owned by this company and I would pay monthly payments for the next 10 years. The technician was late without giving me a call showing no care for me at all. I had 3 young children here and one of the people who showed up wanted to take more of my time by talking about our hot water heater. I had no idea all this was going to happen."
nancy P.
dallas, texas
kelly F.
forney, texas
"Speed in getting out."
melissa H.
celina, texas
roger S.
mckinney, texas
"Because I already have recommended Levy recently"
mary S.
dallas, texas
"The plumber was extremely knowledgeable, efficient & professional. Hes an amazing & awesome asset to your company!"
phyllis G.
dallas, texas
"I have been a customer for most of the 30 years that I have lived here and Levy's has handled all my problems very effectively."
kathleen T.
dallas, texas
"I don't feel like Lennix is the right product. You only sold Lennox and you sold me a very expensive 28 or variable variable system. In retrospect I'm getting much more reasonable prices for a 4 ton 18 seer unit I've got verbal verbal and verbal two-stage and I've got 10 years product and labor. Actually 12 years product or parts. I just feel like Levy missed the boat and tried to oversell me based on five other bids I ended up getting. Plus I had 13 people on Facebook tell me to stay away from Lenix. Although I like Fabian and Juan very much , I would be unlikely used Levy And Sons for air-conditioning in the future."
london F.
plano, texas
"The technician was knowledgable & quickly identified the problem. He had to leave & pickup the part, but he did it within a reasonable time."
mr. duerr D.
plano, texas
susan B.
carrollton, texas
"Excellent tech"
donna J.
forney, texas
"The staff is on time, professional and good business."
janet C.
carrollton, texas
rachel R.
mesquite, texas
michael H.
dallas, texas
"Prompt, knowledgeable, friendly"
george P.
plano, texas
"Needed a new system and had a sick person in house....they responded and were there the next day to do a superb job.."
lance koy K.
dallas, texas
jacqueline W.
plano, texas
"They did a fine job checking out the unit - both inside and out. They did leave the a/c set 2 degrees colder than when they arrived. Otherwise great job but since we didn't need anything more than a check, it's difficult to say what my experience would have been. I don't doubt that they would have done a fine job though."
claudio B.
mckinney, texas
"Our technicians installed a multistage system as one stage. It stayed at a very low speed (and the house was very warm) until another technician a day after detected the error. Not enough attention to detail: The lines coming from the compressor to the house were left without any caulking (with the interior of the house exposed to the elements. There were gaps on the inside system (furnace) because of the lack of sealing. The air filter case was left with the small steel door broken . The door seals for the closet door were left broken as well. I really appreciate the effort of the crew replacing my thermostat wire, but it was not enough to recommend your company."
lauren M.
dallas, texas
"On time Easy to understand Prompt service Easy to schedule at peak time"
eddie L.
sachse, texas
"$3500.00 dollars higher on new HVAC system for exact equipment"
edward A.
university park, texas
mark M.
plano, texas
"Your techs are very good."
kay S.
dallas, texas
"Levy & Son has provided my Heating & Air and Plumbing Services for a number of years. Over all the years, I have always received prompt, courteous, knowledgable, dependable, and excellent service from all of their employees....from the office to the field."
mike V.
dallas, texas
"Knowledgeable technicians"
roger S.
mckinney, texas
"Because I recently have recommended you several times to several neighbors"
lee chase C.
dallas, texas
"MARTIN AND HIS ASSISTANT DID A WONDERFUL JOB ON THE INSTALL OF EVERYTHING. IT WAS SO HOT BUT I MADE THEM DRINK WATER AND REST. EVERYONE FROM JAY TO QUINCEY, FROM MARTIN AND HIS ASSISTANT, ZACH WHO RESKED THE INSPECTION, TO HOLLY, LYNN AND THE CUSTOMER SERVICE PEOPLE DID A FABULOUS JOB AT EVERYTHING THAT THEY HANDLED."
zaid K.
grapevine, texas
mrs ferraro F.
dallas, texas
"Super efficient, timely arrival, very pleasant personality. Would definitely recommend him in a heartbeat."
yvonne S.
garland, texas
"Technician very knowledgeable and polite."
ruth W.
desoto, texas
robert T.
university park, texas
"Staff are courteous. Install went well overall, but there were some issues during the process"
cigi T.
dallas, texas
pettis N.
dallas, texas
ann A.
richardson, texas
"Scam to sell new system to me"
noah B.
denton, texas
"Fast service. Weekend work and repair completed quickly."
lee chase C.
dallas, texas
darryl C.
dallas, texas
"Jesse was able to solve our problem after multiple other technicians were not able to."
marc L.
dallas, texas
"Quick service that corrected the problem."
marc D.
dallas, texas
"Took off old Thermostat without a new one and I had to improvise until new one was available in two days. Then the Smart hub broke 48 hours later. This thermostat on your services are absolutely junk"
lawrence muirhead M.
dallas, texas
mr burkhardt B.
garland, texas
"Outstanding company with reputable professional performing services."
bob S.
dallas, texas
bonita J.
dallas, texas
"The tech was professional, knowledgeable and courtesy and share a lot of information about the system."
phyllis G.
dallas, texas
"I have been your customer for nearly 30 years....I am happy with the service that I receive."
sherrie K.
irving, texas
"The technicians were very professional."
robin G.
dallas, texas
lee chase C.
dallas, texas
"PROFESSIONAL, COURTEOUS, GREAT JOB KNOWLEDGE........SWEET, KIND AND PATIENT."
blane K.
plano, texas
"don't know"
jennifer R.
irving, texas
"Glenn did an outstanding job diagnosing the problem (finding the broken pipe took some skills), then seeing the project through with a long day with an excavation crew to access the pipe and crawling under the house to fix it. And then, after a very long and hot day, Glenn emerged from under the house with a smile on his face and said to us, "thank you for being so patient with us today." Frankly, we wanted to adopt Glenn at that point, lol. What a kind, thoughtful and hardworking employee. And when he showed us pictures of the pipe repair, it truly exceeded whatever I thought a pipe repair could look like."
peter A.
dallas, texas
"Very prompt, professional, responsive, and fixed the problem on one call."
janet C.
carrollton, texas
"arrived on time provided courteous service"
nathan H.
wylie, texas
"Very prompt and helpful response time."
michael L.
plano, texas
"Not very honest"
ruth B.
dallas, texas
jan H.
irving, texas
"Fast service for this time of year, professional & friendly."
elliott R.
dallas, texas
"READ THE FUCKING EMAIL MY HUSBAND SENT YOU AND YOU WILL KNOW WHY. YOU NEVER EVEN RESPONDED TO IT. YOU ARE CRIMINALS AND SWINDLERS AND ABSOLUTELY AWFUL. IF YOU HAD ANY ITEGRITY YOU WOULD REFUND OUR MONEY, APOLOGIZE AND COME BACK OUT AND PROPERLY REPAIR THE AC SO THAT THE SAME PROBLEM WILL NOT HAPPEN AGAIN IN 2 YEARS. QUINCY, THE TECH WAS THE ONLY GOOD PART OF THE ENTIRE EXCHANGE. BY NO MEANS SHOULD MY REVIEW REFLECT POORLY ON HIM. YOUR COMPANY IS SO IRRESPONSIBLE, NEGLIGENT AND DISRESPECTFUL I CANNOT STATE ENOUGH HOW MANY PEOPLE I WILL TELL ABOUT MY INTERACTION WITH YOU."
leon M.
garland, texas
"In my decades with you I was very positive about your service recommending to others. I thought buying a top of the line unit would give me reliability but thats not been the case. I think this service should have been warranted but it wasnt."
carlos B.
forney, texas
william N.
plano, texas
"Attention and knowledge from technician"
hong M.
dallas, texas
sheilah F.
dallas, texas
"They were prompt even though due to a lot of calls they had to reschedule me to the next day. It was not a problem for me. Alfredo the technician was really great... friendly, methodical, obviously knew his stuff and tidy in the work he did and the clean up."
jay tompkins T.
garland, texas
nancy P.
dallas, texas
"Always room for improvement"
felicia S.
frisco, texas
"Took a few tries, but service professionals were scheduled and arrived on time (early actually). While on site have clear communication -- sought immediate additional assistance to resolve unexpected hiccup. Gave additional recommendations regarding best practice maintenance (didn't feel like they were just pitching new service)."
joan J.
dallas, texas
"Quality work and professionalism with your employees."
richard B.
dallas, texas
"Joe was fast & courteous!"
richard P.
murphy, texas
"After being called about getting my scheduled service set up, I did and then you canceled on me."
william S.
dallas, texas
"Excellent service"
roger B.
lake dallas, texas
"Great service and courteous techs. Very Knowledgeable."
jeremy R.
dallas, texas
"Friendly and the prices have gotten better, it seems like anyway. And always good quality repairs"
cheryl M.
richardson, texas
"Courteous, efficient, and professional service with advice about the choices we made."
elmo H.
desoto, texas
"Excellent tech service"
anthony L.
frisco, texas
"I had another company follow up after your tech came and listed what needed to be addressed. The low Freon was not necessary on one unit and the other was low just a pound. The fan was not going bad. I dont like the fact your comfort specialist was piggybacking on the appointment. It feels all too pushy to get the client to get new units."
tim T.
pilot point, texas
"Good people, Anthony, Kevin and a new apprentice all very nice, competent, and good communicators, especially Anthony"
anu P.
garland, texas
"They team was very professional"
david M.
dallas, texas
keith W.
dallas, texas
"Two days to get a fan and motor part prior to even calling to schedule AC repair. This is during 100 degree days. To further the issue, I had to call three times to see what the status was. Hint- good communication will help alleviate customer frustration. Sure didn't happen. Frustrated. After years and years of using Levy at multiple properties."
james W.
dallas, texas
"A technician arrived within an hour of me calling and had the issue resolved in an hour. The two hour total time to resolution was fantastic!"
joy P.
heath, texas
"They were prompt, friendly and did a great job!"
bob S.
dallas, texas
"Adreu was outstanding; considerate, efficient, effective and well checked AC. We find Levy & Son professional and graciously agreeable to have their Service Experts return, if needed."
lisa L.
plano, texas
roy K.
mesquite, texas
"Great customer service."
patricia C.
frisco, texas
"Although the plumber was able to repair the sink drain once he arrived 2 hours after the appointment window; there was NO ITEMIZATION of the charges; And the cost was very expensive."
jay K.
dallas, texas
barbara L.
dallas, texas
karen M.
plano, texas
sheilah F.
dallas, texas
"Even though they were extremely busy they kept me up to date on what was happening and when I could expect them to send someone."
cathy B.
dallas, texas
"Service person sent was unable to complete job. Said i needed a plumber and of course levy didnt have one available. Plumber that came out said it was a simple fix and ac guy should have done it. So i ended up paying levy for nothing and also paying a plumber."
william M.
dallas, texas
"I am waiting for the plumber to return with a part for my bathroom sink."
gregg S.
dallas, texas
"Always great service! Fast and friendly. The technicians have always been knowledgeable and fixed any issues."
katie H.
plano, texas
"technicians are very competent, polite"
arnold K.
carrollton, texas
"Mr. Navarrette was polite, knowledgeable and a pleasure to do business with"
albert H.
frisco, texas
tyler J.
dallas, texas
david R.
dallas, texas
marvin F.
frisco, texas
ruth M.
dallas, texas
"The Tech was on time and Profiecent"
claudia B.
irving, texas
"Nothing to complain about."
stanley O.
dallas, texas
"My first letter may or may not have been sent to Levy & Son. There are unsettled issues of major importance. Abebe "SOLD" me a second House Air Purifier. My HVAC from Lennox had a factory built one installed. Please remove and refund $1400.00 at once."
rich D.
rowlett, texas
"In Texas you should have vital parts available for repairs instead of having to wait 8 days in 100+ degrees to get the AC back on."
ana H.
carrollton, texas
"Very easy to schedule appt , had tons of availability, techs were professional and through!"
jessica W.
frisco, texas
"I didn't receive the quote I requested."
james W.
little elm, texas
eric B.
dallas, texas
john C.
sachse, texas
tim W.
dallas, texas
"Daniel went above and beyond to make sure we were properly taken care of."
sheila J.
plano, texas
"I think that Levi and Son has very high rates."
deepika G.
frisco, texas
"After the technician looked into the problem the AC started running but stopped again 7 days later. I wrote back to the email but didn't feel a follow up call or service."
linda&bobb A.
plano, texas
"He arrived quickly and fixed my issue promptly. Very professional"
audrey T.
richardson, texas
"Technicians are on time professional provided additional information"
beverly M.
grand prairie, texas
"Andru did an excellent job and is very knowledgeable and professional."
jeff P.
dallas, texas
"Always professional and courteous."
rafael S.
dallas, texas
"Called for service. Rep could hardly speak English and tech never called. Had to call someone else."
john P.
carrollton, texas
melissa K.
dallas, texas
stan M.
garland, texas
"The only reason I did not give a 10 is because I am not sure of pricing. I am always cautious about that issue. The work was fine."
deborah P.
dallas, texas
"We feel Levy's rates are astronomical and we don't feel we are getting quality service for our money."
sharon C.
dallas, texas
"The installation has not been completed."
carol M.
dallas, texas
jack D.
dallas, texas
"Very respectful and always on time"
diana M.
mckinney, texas
"They just came not to provide a solution, just came to offer their package system and membership. Would not recommend or call this company again."
jeff H.
richardson, texas
charles G.
plano, texas
philip R.
dallas, texas
jerry V.
dallas, texas
jeannie J.
prosper, texas
"Appeared to be very thorough.,"
mike E.
frisco, texas
"They got to my house within a few hours of requesting service and fixed it immediately"
marla S.
dallas, texas
kathy A.
coppell, texas
"I have trusted the company for many years"
william B.
dallas, texas
"Jay is always a pleasure to work with. Despite issues with our mini-split multiple times a year, Jay focuses on solving problems with our problematic unit."
roger S.
mckinney, texas
murray L.
plano, texas
"In this case, service was fine--appropriate and apparently well done."
rex S.
carrollton, texas
"I have been a customer for a long time and have been very happy with your service even though at times I felt your pricing was high. I have recommended you to numerous friends and neighbors and some of them have said that they heard that you were pricey, I told them yes but your service is very good and we have continued to use you ourselves."
magdalena B.
dallas, texas
"They stayed until they found the problem and managed to resolve it"
mrs lebel L.
rowlett, texas
"Efficient. No waste of time, clean and neat."
joe S.
carrollton, texas
paulette L.
dallas, texas
"Harold caught a problem and has asked for a part to correct it. I believe it should have been caught when the previous tech came to check."
joy A.
dallas, texas
"Guys were polite, knowledgable, efficient."
joyce S.
dallas, texas
"you have been our service company for about 30 years. never a problem."
reed H.
waxahachie, texas
"On time service, quick work, friendly staff"
brenda B.
richardson, texas
"Always professional, prompt, and efficient!!"
jay tompkins T.
garland, texas
"Long term experience with Levy."
rene Z.
plano, texas
ruth Z.
dallas, texas
"The plumber Brent was very Professional, kind and courteous. Below on question 4: The reason for my answer is that they said someone would be out and even said the plumber was on the way. After waiting a couple of hours I called back I was informed he was not coming that night. Was told he could come out the next day???"
john Z.
dallas, texas
"Great people, great service"
tom M.
dallas, texas
"Your guys botched the job, resulting in a flooded kitchen ceiling. Sheetrock replacement and painting are beginning today. Probable bill: $2,000."
gary W.
dallas, texas
elizabeth M.
richardson, texas
"Good work, timely response"
sarah S.
rowlett, texas
mrs. w. charlton C.
dallas, texas
"Hard working"
dick R.
dallas, texas
"I'd give a 10 except that your services are too expensive."
beverly J.
murphy, texas
james O.
dallas, texas
"Plumbers always come out in a timely manner and always do a good job."
mr b huff H.
dallas, texas
"Past History with Service Experts"
david A.
highland park, texas
steven P.
fairview, texas
"Discovered the plumbing need sorta late in the day and you got a plumber out here and started the replacement of the water heater immediately"
deborah F.
irving, texas
"Much too expensive."
fredrick R.
garland, texas
faye W.
farmers branch, texas
"Prompt response. Polite, professional, and efficient technician."
veronica J.
corinth, texas
"The team did a complete inspection and noted all of the issues with the unit"
norris K.
dallas, texas
"Technician did a really good job in solving our AC issue and now we are nice and cool!!"
larry O.
sachse, texas
"Great service. Knowledgeable technicians. Fair pricing."
jon H.
dallas, texas
"The outdoor coils were not cleaned even though checked off. Complained via phone. Thought would be done when new fan motor was installed."
norman G.
little elm, texas
mrs redifer R.
dallas, texas
patricia H.
plano, texas
"Have been with them for years and always satisfied with their work."
ted S.
plano, texas
wendell M.
melissa, texas
barbara G.
dallas, texas
"Always reliable and efficient"
mr david T.
seagoville, texas
kaci C.
carrollton, texas
"This is the first time I've used Levy & Son. Our provider was very nice and polite. Explained everything and didn't do a hard sell."
laverne R.
plano, texas
jerry V.
dallas, texas
william chambers C.
farmersville, texas
"This was free from my electricity provider so we accepted the service. The tech was out of Terrell. We use a local Farmersville tech for routine maintenance but your Tech was certainly qualified and we appreciated the service."
sharon C.
waxahachie, texas
etienne C.
southlake, texas
"The tune up visit felt more like a sales pitch for us to lease new units than understand our needs."
marjorie J.
dallas, texas
"??"
richard F.
coppell, texas
linda N.
dallas, texas
"Austin and Mark were professional & were very thourugh"
kevin F.
wylie, texas
"Tech seemed capable but did not do anything other than complimentary checkup. Did not do any repairs."
helen H.
carrollton, texas
"Excellent response to the problem. Very knowledgeable technician"
becky M.
dallas, texas
"Very dependable and always fix the problem!!"
jack E.
frisco, texas
john K.
irving, texas
"Fredo was polite and did a through job. Friendly and explained what his thought process was for resolving the plumbing leak."
ben L.
murphy, texas
"Tech was on time and did a great job."
jonathan P.
dallas, texas
"The service is good but the prices are ridiculously high."
mendy H.
mckinney, texas
"The technician was professional and helpful diagnosing the issue with our unit."
lee B.
dallas, texas
"Knowledgeable technician"
beverly R.
plano, texas
susan M.
richardson, texas
"Brian did a great job."
dan S.
murphy, texas
edna W.
hutchins, texas
"Dustin and Kevin are timely, very courteous, respectful and professional."
judson H.
farmers branch, texas
gary S.
dallas, texas
"Good response"
gary W.
wylie, texas
"Mark Jones and Alejandro were very professional and did an excellent job servicing our unit. and I feel everything was checked out thoroughly and reccomendations were made to keep everything in top runnin g order."
frank M.
richardson, texas
cary B.
dallas, texas
"PROFESSIONALISM OF TECHNICIAN"
victor K.
dallas, texas
"Generally a good job done. We did not get a system evaluation and the check of the AC System was done very quickly. Why am I dubious? Can you provide a system checklist with strengths and weaknesses. This was unusual not to get one."
mrs blanks B.
garland, texas
"You keep me updated on when service tech will arrive, and you are willing to work with me if there is a problem."
neil A.
dallas, texas
"Have always been very pleased with Levy & Son's service. I never give 10's as I think there is always room for improvement!"
dee W.
plano, texas
mr minick M.
wylie, texas
"If I would base it on this service call I would have to rate it much higher. He was like Service experts use to be before Levy took over. The previous service call were way too expensive and that is the reason for the low rating."
ida zweig Z.
dallas, texas
"the men are on time, pleasant, understanding, and go right to work."
rocky H.
dallas, texas
charles H.
dallas, texas
terry M.
addison, texas
"Over priced and do NOT stand behind their work"
mary M.
irving, texas
"We trust Levy & Sons (Service Experts) because for over 20 years they have served us very well with their AC/Heater maintenance nd service."
buzz B.
irving, texas
"He did a excellent job on this service"
cathy M.
irving, texas
"I've had y'all for over 30 years and wouldn't call anyone else"
velma G.
dallas, texas
"Promptness ,courtesy , and very caring in making sure my unit is working properly"
larry K.
dallas, texas
"Arrived on time. Very prufessional"
linda H.
dallas, texas
"Service has really declined. Second tech's have to come out and do what first tech states he did and paid $350. I called Ruben Vera, left voicemail, still have not heard from him. Customer service for Levy is not what it used to be."
gregory D.
red oak, texas
faith N.
duncanville, texas
"Technician was very helpful and informative and was quick to tell me my options which saved me some cash."
linda S.
richardson, texas
"Very professional and thorough."
david G.
dallas, texas
david G.
dallas, texas
"Full explanations of problem and very courteous service"
karen Z.
plano, texas
"Explained everything to us. Put floor covering down. Were very polite."
deborah J.
red oak, texas
"The service tech was very helpful"
charles J.
dallas, texas
"Prompt arrival, technician knew his job and was helpful in explaining what he was doing."
mr. cosme C.
dallas, texas
jens M.
dallas, texas
sylvia F.
dallas, texas
donna E.
dallas, texas
"Problem was solved."
tamara S.
university park, texas
"Dustin was professional, prompt, identified the issue right away and fixed the problem quickly."
sharla M.
dallas, texas
karen C.
garland, texas
maggy M.
dallas, texas
"The person who sold us the mini splits told us something we have found far from reality. Would not have done if if we knew the truth. The technician who recently came out was great, Im referring to the person who sold us them years ago. Also I called and was told I would hear back about questions a week ago and never did"
sylvia S.
mesquite, texas
"I had scheduled my appointment and the day of the appointment received a call that they would have to reschedule. I had taken the day off which frustrated me about the postponement. It was rescheduled two weeks later."
tina M.
waxahachie, texas
"The tech that came out was very friendly and informative and we appreciate that he was honest."
anne M.
garland, texas
"Always professional and polite; ready and able to answer questions and provide tips."
laura L.
dallas, texas
"Great service and courteous staff"
felicia S.
frisco, texas
"Once arrived, completed the job. Technician was excellent, straightforward"