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We Can Repair Any Kind of Gas Fireplace in Dallas

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Burning fireplace

Keep Heating Simple

Gas fireplaces make adding warmth to your Dallas home simple. Just flick a switch or press a button for immediate heat.

They’re also relatively effortless to use. Unlike their woodburning counterparts, there’s no need to add firewood or sweep up ashes. But like any other natural gas equipment, these fireplaces need routine tune-ups to help them run efficiently and avoid malfunctions.

When your fireplace won’t light or won’t stay on, the Experts at Levy & Son Service Experts can help. Use our step-by-step tips first. If your fireplace still isn’t running properly, let us know. We can take care of any model.

Gas Fireplace Troubleshooting Tips

Fireplace Won’t Start

There could be a few explanations why your fireplace won’t start. Take off the cosmetic plate beneath your fireplace to access its parts.

  1. Is a breaker tripped? Inspect your home’s electrical panel and reset breakers as needed.
  2. Is the gas running? Ensure the valve is in the “open” setting.
  3. Is the pilot light on? If it has been extinguished, follow manufacturer instructions to reignite. Fasten the vent cap to stop drafts from extinguishing it.
  4. Pilot light lights but won’t stay lit? There could be a problem with the thermocouple, a metal safety sensor that controls gas flow.
  5. Pilot light stays on but fireplace won’t light? It could be the thermopile, a metal piece that changes heat to electricity to open the gas valve.
  6. If you think there’s a problem with the thermocouple or thermopile, get in touch with us for service.

Fireplace is Making Odd Sounds or Smells

  • Rumbling or roaring noises? Modify the flame and vacuum the burners once they’ve fully cooled.
  • Grinding or shrieking sounds? Have Levy & Son Service Experts repair or put in a new blower.
  • Funny scents? Clean the fireplace’s interior and flue following the steps below. If you smell rotten eggs or burning wires, shut off the fireplace, open windows in your home and get in touch with us right away.
Person cleaning a fireplace

Cleaning Your Gas Fireplace

Cleaning your gas fireplace on a routine basis can help it run more efficiently and avoid costly breakdowns. It may even help it last longer.

  1. Confirm your fireplace is completely cooled.
  2. Switch the gas off by turning the valve to “off.”
  3. Remove the gas logs, inspect them for cracks and clean them with a soft-bristled brush.
  4. Remove the lava rocks, vacuum them separately and get rid of soot with the brush.
  5. Clean the internal parts of the fireplace with a vacuum hose attachment.
  6. Rub down interior edges with a wet cloth. Use warm, soapy water to get rid of dust or soot accumulation.
  7. Return lava rocks and logs in the same arrangement.
  8. Clean the glass casing with special fireplace glass cleaner and let it dry. Windex is not recommended as it can scratch the glass or cause it to shatter.
  9. If you have a vented gas fireplace, examine the outside vent and remove debris such as leaves or bird nests.
  10. Ensure your carbon monoxide detector is operating properly.

Schedule Annual Maintenance Today

Once your fireplace is working again, schedule regular maintenance with us. These checks can potentially find issues before they start. We’ll test your components for damage. We’ll also make sure there aren’t any leaks and that pressurization levels are right.

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