10 Questions to Ask an HVAC Contractor

Selecting the best HVAC contractor to replace or service your home comfort system can be intimidating. That choice is noteworthy because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To help you make an informed decision, research several companies in your location that might be well-suited for the job. Once you create a shortlist of a handful of candidates with sufficient experience and positive reviews, reach out to each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

This should be the first question on the list. Hiring a licensed contractor ensures that they satisfy the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents during the course of the service call. A trustworthy HVAC contractor can show proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems are not one-size-fits-all. Installing an oversized or undersized system causes inefficient performance and could reduce the unit’s life span. An experienced contractor can examine your home and figure out the suitable heating and cooling capacity of your new HVAC equipment for the best comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and AC brands offer products with differing qualities, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that can help you find the perfect fit for your requirements. To get an idea of equipment quality and prices, consider making a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is less risky than a verbal estimate. When a contractor provides an itemized written estimate, you will know what the contractor charges for each component, including labor, helping you understand where your money is going. Get estimates from a variety of HVAC contractors to help you compare prices and protect you from unanticipated costs.

Remember, extremely low estimates don’t always result in the savings you expect. You’ll likely end up with substandard equipment and low-quality customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. Still, you should also ask about parts and equipment warranties. A few HVAC contractors offer extended warranties and satisfaction guarantees, displaying confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Regular tune-ups are crucial to optimize your HVAC system’s efficiency and life span. Consider choosing a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your heating and cooling company encourages solid long-term HVAC performance. It also will help you avoid having to restart your search for a skilled contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state authorities. A reliable contractor should handle this process for you, saving you time and hassle throughout the installation process.

8. What Are My Payment Options?

It’s worthwhile to understand how a contractor structures their payment schedule. Make sure to ask if they provide financing options or if they require full payment upon completion.

9. How Long Will the Installation Take?

HVAC installation times will differ based on the project’s size and complexity. Still, having a clear timeline is fundamental to reduce disruption to your day-to-day routine. Your contractor should supply a sensible time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should certainly be able to advise you on ways to maximize energy efficiency through a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific suggestions may help you qualify for a less expensive heating and cooling system. The result is a more budget-friendly up-front investment and lower utility expenses for years to come.

Contact Service Experts Heating, Air Conditioning & Plumbing, for HVAC Contracting Services in the U.S.

At Service Experts Heating, Air Conditioning & Plumbing, we understand that choosing the right HVAC contractor is an important choice you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the staff at Service Experts Heating, Air Conditioning & Plumbing proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer security and the satisfaction of completing a job well done.

So, if you’re looking for a respected HVAC partner, don’t hesitate to reach out at 866-397-3787. When you contact a Service Experts office like Service Experts Heating, Air Conditioning & Plumbing, we’ll be ready to answer your questions and help you make the best decisions for your heating and cooling needs. 

  • How to Choose a Suitable HVAC System

    When it comes to keeping your home comfortable all year, nothing is more essential than choosing the right heating, ventilation and air conditioning (HVAC) system. This choice influences your daily comfort, monthly utility bills and all-around home efficiency. However, with so many system types,... Continue reading

  • Year-End HVAC Maintenance Checklist

    Now that the air starts to get cold, you know it’s time to winterize your residence for the cooler months ahead. Your heating system is crucial to maintaining a cozy, warm setting. A well-maintained furnace provides the comfort you want while using less energy. Routine inspections also make your... Continue reading

  • 2024 Furnace and Air Conditioning Trends

    In the ever-changing world of home heating and cooling, keeping up with the latest HVAC trends is crucial for homeowners who want to enhance their home’s comfort and efficiency. Looking into 2024, the HVAC industry continues to innovate, bringing cutting-edge technologies and trends that promise... Continue reading