What to Expect During an AC Repair Appointment

So, without notice your A/C needs repair at your Dallas home and you’re not sure what to expect. It’s nerve-wracking enough to let an air conditioner repair technician into your home, but then to not be sure what they’re going to do could add a whole other level of concern. Not to worry! Levy & Son Service Experts is here to fill you in on the basic AC repair process so you’ll be prepared when an expert A/C system service technician needs to visit your home. 

AC Repair Starts Simple 

When the technician comes to your home, they should initially request to check your thermostat. It might sound silly, but they need to check it to confirm that it’s not simply a thermostat settings error. The technician will confirm the thermostat is set to cool and then lower the temperature to see if that will start up the air conditioning system. A faulty or improperly connected wire could be all that’s keeping you from a comfortable home. 

If there is still an issue, the technician may request to see your circuit breaker box. They may switch the circuit switches to off and then back to on to see if that activates the AC. 

Getting to the nitty-gritty of AC Repair 

The technician will then probably ask to see the air conditioning equipment. Like a doctor, the technician will begin their trial and error diagnosis process. There are multiple things that could be the culprit of an air conditioning system that isn’t operating properly, and it’s up the technician to check all the possible reasons starting from the most common issues to the least. This process could take anywhere from 5 to 60 minutes or more. 

During the AC diagnosis, they will probably check the air filter to confirm it’s not obstructed or in need of replacing. They will examine the AC refrigerant levels, confirm the air condenser fan is rotating properly, confirm that the size of your air conditioning system is appropriate for the size of your home, and check the safety controls, wiring, and electronics. 

Once the AC technician has determined the issue, he should explain all your options to you. The conversation will usually start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and what that part does for your air conditioning system operate}. 

The technician will then go into your options, which will include changing out the part and resolving the problem, but could also include upgrading parts of the A/C, the air conditioner itself, or your complete heating and AC system. In certain cases, it may make more sense to invest in a whole new heating and AC system, especially if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on A/C system repairs in the long run. The technician will explain how much time, effort, and cost it will take to fix the problem. 

The technician might at this point explain what could have been done to prevent the issue or part failure and how to prevent a future problem from happening. This usually includes being proactive with annual maintenance, which not only helps stop an A/C system breakdown, but in most cases also keeps your air conditioner’s warranty valid. Most expert AC repair centers will offer an annual maintenance plan so you don’t have to think about making future HVAC tune-up appointments for your home. 

At the end, they will explain the process for repairing the failed part or correcting the issue. If you decide that air conditioning repair is better for you than investing in an AC system upgrade, the technician will order any parts necessary and set up your new appointment to repair the air conditioner. Or, if the necessary part is already available on their truck, they will go ahead and start the AC repair work with your approval. 

Keep in mind that throughout Dallas your system is in good hands with Levy & Son Service Experts. Our repairmen are ACE-certified and have undergone extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your air conditioning system or what to expect with your AC repair, give us a call 24/7 at 469-250-0932 and we’ll be happy to explain the process. 

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