What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your A/C needs repair at your Dallas home and you’re not sure what to expect. It’s stressful enough to welcome an AC repairman into your home, but then to not be sure what they’re going to do could add another level of anxiety. But fear not! Levy & Son Service Experts is here to update you on the standard air conditioner repair process so you canyou will be informed when an expert AC service technician needs to visit your home.

It Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to check it to verify that it’s not merely a thermostat settings issue. The technician will verify the thermostat is switched to cool and then decrease the temperature to see if that will start up the AC. A faulty or wrongly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably flip the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty

The service tech will then most likely ask to see the A/C. Like a doctor, the service tech will commence their trial and error diagnosis process. There are multiple factors that could be the culprit of an AC that isn’t running properly, and it’s up the repairman to examine all the possible causes starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will most likely check the air filter to make sure it’s not clogged or requires replacing. They will examine the A/C system’s refrigerant levels, confirm the air condenser fan is spinning properly, make sure that the size of your air conditioning system is appropriate for the size of your house, and inspect the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC repairman has determined the issue, he or she should explain all your options to you. The conversation will generally start with the technician explaining what the issue is, what part (if any) failed, how or why it failed, and how that part makes your AC operate.

The repairman will then go into your choices, which will include replacing the part and fixing the issue, but might also entail upgrading parts of the air conditioner, the air conditioner itself, or your whole heating and AC system. In particular cases, it may make more sense to purchase an entire new heating and cooling system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on AC repairs in the end. The service tech will discuss how much time, effort, and cost it will take to fix the trouble.

The technician might at this point explain what could have avoided the issue or part failure and how to avoid a future issue from occurring. This typically includes yearly maintenance, which not only helps avoid an A/C system breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer a yearly service plan so you don’t have to stress about making future HVAC tune-up appointments for your HVAC equipment.

At the end, they will go over the process for repairing the failed part or resolving the problem. If you choose that A/C system repair is better for you than purchasing an upgraded air conditioning system, the service tech will order any parts required and schedule your new appointment to repair your AC. Or, if the part needed is already handy on their truck, they will go ahead and start the AC repair work with your permission.

Keep in mind that throughout Dallas your HVAC equipment is in good hands with Levy & Son Service Experts. Our technicians are NATE-certified and have undergone extensive background checks so you can feel confident with the technicians we send into your home. If you ever think of any questions about your AC or what to expect with your air conditioner repair, give us a call day or night at 469-250-0932 and we’ll be happy to discuss the process.

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