What to Expect During an AC Repair Appointment

June 25, 2016

So, all of a sudden your A/C needs repair at your Dallas home and you don’t know what that entails. It’s stressful enough to welcome an air conditioner repair technician into your home, but then to not know what exactly they’re going to do could add another level of anxiety. Not to worry! Levy & Son Service Experts is here to update you on the basic air conditioner repair process so you will be informed when an expert AC service technician needs to pay you a visit.

AC Repair Starts Simple

When the service tech comes to your home, they should initially request to check your thermostat. It might seem silly, but they need to check it to verify that it’s not merely a thermostat settings error. The technician will confirm the thermostat is programmed to cool and then decrease the temperature to see if that will start up the AC. A defective or wrongly connected wire could be all that’s standing in the way of you and a comfortable home.

If this doesn’t resolve the trouble, the technician may need to look at your circuit breaker box. They will probably switch the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty of AC Repair

The service tech will then most likely ask to see the A/C. Like a doctor, the service tech will commence their trial and error diagnosis process. There are multiple factors that could be the reason for an AC that isn’t functioning properly, and it’s up the repairman to look into all the possible causes starting from the most standard issues to the least. The diagnostic process could take anywhere from five minutes to sixty, and sometimes longer.

During the AC diagnosis, they will probably check the air filter to make sure it’s not blocked or requires replacing. They will examine the AC refrigerant levels, confirm the air condenser fan is circulating properly, make sure that the size of your air conditioning system is appropriate for the size of your house, and check the safety controls, wiring, and electronics.

Have answers, will fix

Once the AC repairman has determined the issue, he or she should explain all your options to you. The discussion will generally start with the technician explaining what the problem is, what part (if any) died, how or why it failed, and how that part makes your AC operate.

The repairman will then go into your choices, which will involve changing out the part and correcting the problem, but might also entail upgrading parts of the AC system, the air conditioner itself, or your whole heating and AC system. In particular cases, it may make more sense to invest in an entire new HVAC system, specifically if the air conditioner is past its prime, or prone to breaking down again and end up causing you to spend more on air conditioning repairs in the end. The service tech will explain how much time, effort, and cost it will take to resolve the trouble.

The repairman might at this point explain what could have avoided the issue or part failure and how to prevent a future issue from occurring. This usually includes yearly maintenance, which not only helps avoid an A/C system breakdown, but in most experiences also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer a yearly maintenance plan so you don’t have to stress about making future HVAC tune-up appointments for your HVAC equipment.

At the end, they will go over the process for repairing the failed part or correcting the issue. If you determine that A/C system repair is better for you than investing in an AC system upgrade, the service tech will order any parts required and schedule your new appointment to repair your AC. Or, if the part needed is already obtainable on their van, they will move forward with the air conditioner repair work with your permission.

Keep in mind that throughout Dallas your HVAC equipment is in good hands with Levy & Son Service Experts. Our technicians are ACE-certified and have been through extensive background checks so you can feel comfortable with the technicians we send into your home. If you ever have any questions about your AC or what to expect with your air conditioner repair, give us a call 24/7 at 469-250-0932 and we’ll be happy to discuss the process.

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