What is a Service Call Fee and How Does it Affect Me?

When searching for a reliable contractor, you may have stumbled across the term “service call fee.” Also called a “trip charge,” this fee is the amount an HVAC company bills for sending a technician to your home when your furnace or air conditioner begins acting up. 

Why Do HVAC Companies Charge a Service Call Fee? 

A service call fee recoups the cost of traveling to your home. After all, this takes time, uses fuel, and accumulates wear and tear on the company vehicle. Don’t forget that service call fees don’t often include parts and labor if you decide on a repair or replacement. 

How Expensive is a Service Call Fee? 

Every HVAC company determines how much to charge for a service call. Some companies select a standard or flat rate for each service call, while others increase the cost if the appointment is somewhere outside the established service radius. The exact cost varies by market and company, but you should expect a typical trip charge to be anywhere from $79 to $129. 

Who is Responsible for the Service Call Fee? 

If you request a service call, you will need to produce the trip charge regardless of what step you take after. For example, you may decide to accept the technician’s recommended repair or replacement, depending on which method is more cost effective. 

You are encouraged to collect several job estimates from local HVAC companies—just remember that you can end up paying a trip charge for every one. Even if you take no action after the first service call, you will still owe the technician a fee for coming to your home and carrying out diagnostics. 

How Can I Skip Paying a Service Call Fee? 

A simple way to minimize trip charges is to participate in an HVAC membership from Levy & Son Service Experts. All four of our memberships include a waived service call fee, meaning we’ll come to your home and evaluate your HVAC system for free. 

Additional money-saving benefits of an HVAC maintenance membership consist of: 

  • No overtime charges 
  • 15% savings on repairs 

If your furnace or air conditioner is malfunctioning, or you’re considering an affordable HVAC maintenance plan, Levy & Son Service Experts is willing to help. We charge some of the lowest service call fees to get your HVAC repair or replacement started. We are also happy to help our customers save money on emergency repairs, replacements and maintenance with special offers on our website. If you’re looking to enjoy savings and peace of mind while boosting efficiency and home comfort, give us a call at 469-250-0932 today! 

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