Heat Pump Not Cooling? Here’s Why and How to Troubleshoot

It can be very aggravating when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are ways to find the cause of the problem and potentially resolve the issue on your own. While challenging repairs are best left to Experts like the team at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting tips to help you address the problem of why your heat pump is stuck in heating or cooling mode:

It can be very annoying when your heat pump’s not cooling or refuses to switch into heating mode.

Fortunately, there are techniques to find the root of the problem and potentially take care of the issue on your own. While challenging issues are best left to Experts like the crew at Service Experts Heating, Air Conditioning & Plumbing, there are some basic heat pump issues you can try to fix on your own.

Here are some easy heat pump troubleshooting strategies to help you fix the problem of why your heat pump is stuck in heating or cooling mode:

Heat Pump Troubleshooting Steps Before Calling a Professional

Before phoning a professional HVAC business to diagnose and correct concerns with your heat pump, there are several measures you can take to identify why your heat pump is stuck in heating or cooling mode:

    • Check the thermostat settings: Confirm your thermostat is in the proper mode. If you have a programmable thermostat, double check the setpoint and schedule.
    • Inspect the circuit breakers. Make sure the circuit breakers for the heat pump and the air handler/furnace are in the appropriate position. At times, a tripped breaker can stop the heat pump from functioning correctly.
    • Assess airflow and filters: Poor airflow caused by plugged filters, blocked vents or other obstructions can cause inefficient operation. Replace dirty air filters for clean ones and make sure the vents or registers are open and not covered by furniture, rugs or other items that could limit airflow.
    • Do a visual inspection of the outdoor unit: Check the outdoor unit and condenser for waste, dirt or plant life that might be hindering airflow. Remove any debris that might have an adverse impact on the unit’s performance.

When to Contact a Professional for Heat Pump Problems

Although some heat pump issues can be readily solved by homeowners, sometimes it’s better to contact a professional for assistance. For instance, if you have uncertainties about the power supply to your heat pump, it’s safer to call a pro.

Heat pumps may be stuck in heating or cooling mode for any number of reasons that require technical expertise, such as improper refrigerant levels or troubles with temperature sensors or valves. If one of those problems is causing your heat pump to not work properly, it’s best to have it fixed by an experienced specialist like you find on the team at Service Experts Heating, Air Conditioning & Plumbing.

Call Service Experts Heating, Air Conditioning & Plumbing for Heat Pump Repair in the U.S.

If you’ve tried our suggested troubleshooting steps and your heat pump is still stuck in heat mode, call one of the qualified technicians at Service Experts Heating, Air Conditioning & Plumbing. We can diagnose the problem correctly and quickly make the appropriate repairs. We have a wealth of experience repairing, installing and maintaining heat pumps. That’s why we’re known as the trusted choice for heat pump repair in the U.S..

For dependable heat pump maintenance or repair, call Service Experts Heating, Air Conditioning & Plumbing today at 866-397-3787.

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