10 Questions to Ask an HVAC Contractor

Finding the right HVAC contractor to replace or service your home comfort system can seem daunting. That decision is significant because the contractor you hire seriously impacts your HVAC system’s quality, durability and efficiency for years to come.

To make it easier for you to come to an informed decision, research different companies in your area that might be a good fit for the job. Once you find a handful of candidates with enough experience and positive reviews, contact each one and be prepared to ask about the following top 10 questions to ask an HVAC contractor.

1. Are You Licensed and Insured?

Asking about licensing and insurance should be the first question on everyone’s list. Hiring a licensed contractor ensures that they meet the state and local standards for HVAC companies. Then, insurance protects you from liability in case of accidents during the project. A trustworthy HVAC contractor can supply proof of licensing and insurance upon request.

2. What Size HVAC System Do I Need?

HVAC systems come in various sizes and strengths. Installing an oversized or undersized system causes inefficient performance and could shorten the unit’s life span. A knowledgeable contractor can evaluate your home and decide the ideal heating and cooling capacity of your new HVAC equipment for maximum comfort and longevity.

3. What Brands Do You Carry or Recommend?

Various furnace and air conditioner brands offer models with differing features, efficiency ratings and warranties. It’s best to work with a non-proprietary HVAC contractor that is able to help you find the optimal fit for your needs. To get an idea of equipment quality and prices, consider requesting a list of brands the contractor recommends and why.

4. Do You Offer a Written, Itemized Estimate?

A written quote is better than a verbal one. With an itemized written estimate, you can see what the contractor charges for each component, including labor, helping you know more about where your money is going. Seek estimates from multiple HVAC contractors to help you compare prices and protect you from unexpected costs.

Remember, extremely low estimates don’t always result in the savings you expect. You’ll likely end up with shoddy equipment and poor customer service, or the company will tack on hidden fees to bring the cost up at the last minute.

5. What Kind of Warranty Comes with Your Services?

A one-year labor warranty is the HVAC industry standard. However, you should also question companies about parts and equipment warranties. Some HVAC contractors offer extended warranties and satisfaction guarantees, signifying confidence in their employees and equipment.

6. Do You Offer Maintenance Services?

Scheduled tune-ups are crucial to maximize your HVAC system’s efficiency and life span. Consider using a contractor that offers tiered memberships to fit your needs and budget. Signing a maintenance agreement with your installer promotes solid long-term HVAC performance. It also prevents you from restarting your search for a qualified contractor the next time you need maintenance or repair work.

7. Will You Pull All Necessary Permits?

Most HVAC work requires permits from local or state agencies. A reputable contractor should handle this process on your behalf, saving you time and stress throughout the installation process.

8. What Are My Payment Options?

It’s important to understand how a contractor structures their payment schedule. Always ask if they provide financing options or if they expect full payment when the project is done.

9. How Long Will the Installation Take?

How long it takes to install HVAC equipment will change based on the project’s size and scope. Still, having a clear timeline is crucial to cut down on the disruption to your daily routine. Your contractor should give a realistic time frame to bring the project to its conclusion and then follow through on this estimate.

10. How Can I Improve Home Heating and Cooling Efficiency?

Your contractor should be able to suggest ways to optimize energy efficiency through a home energy audit. Making the effort to add insulation, replace old windows, seal air leaks and perform other specific recommendations may help you qualify for a less expensive heating and cooling system. The result is a more affordable up-front investment and lower utility costs for years to come.

Contact Levy & Son Service Experts, for HVAC Contracting Services in Dallas

At Levy & Son Service Experts, we understand that choosing the right HVAC contractor is an important decision you shouldn’t take lightly. As industry leaders with years of experience, and as one of roughly 100 Service Experts locations across North America, the crew at Levy & Son Service Experts proudly provides affordable and long-lasting installations, repairs and maintenance services. We stand by our work with a 100% satisfaction guarantee, and our devotion to excellence is reflected in our extensive selection of high-quality brands and comprehensive maintenance packages. Our ultimate goal is to offer peace of mind and the assurance of a job well done.

So, if you’re looking for a trusted HVAC partner, don’t hesitate to reach out at 469-250-0932. Whenever you contact a Service Experts office like Levy & Son Service Experts, we’ll be ready to answer your questions and help you make the appropriate decisions for your home comfort needs.