"Jeff and are awesome... know exactly what they are doing. "
"Cesar did a great job locating the slab leak and kept everything neat while drilling into the slab, "
"Professional and efficient service technician"
"Dr. Dre was super respectful and explained the issues along with the solutions clearly."
"Two major points... 1) Mike was honest in the fact my unit was still under warranty and was prompt and efficient in getting it fixed 2) BIG Kudos to the office staff for ...
"Leon was friendly and professional."
"Nice young man..very focused on doing a good job...thorough and conscientious..."
"Plenty of men to get this job done. They were careful and pleasant to have around"
"Service tech was nice and appeared to be thorough - a bit slow, though, to service brand new equipment. Also, had appointment beginning at noon and you kept calling to c...
"The technician was very helpful explaining the importance in changing the filter every six months."
"George was awesome "
"The technician has been to my home on past service calls and is very thorough with the inspections and advice regarding any issues found."
"He was very thorough and advised me on all things regarding my unit."
"Dre took his time and didn't rush through the work. He patiently explained the reasons for the Required and Recommended Service quotes."
"I was called by the office and asked if the tech could come earlier because he was running ahead of schedule. This was perfect as I did not have to wait 3-5 hours for the...
"I have never had a bad experience with your technicians. All have been polite and knowledgeable of my system."
"excellent service likeable and competent expert."
"Marcus was outstanding. We also appreciated that Elias was not pushing with sales"
"Marcus very competent and reliablej"
"The technician was thorough."
"Dres was thorough and explained well what he was doing."
"Very nice guy, very professional."
"Very thorough and explained everything that was done"
"The technician was very professional and thorough."
"Initially I called for service on my master unit, the fist technician came out and diagnosed the problem. My unit was fine, it was a failing breaker that was causing my ...
"SERVICE TECH VERY KNOWLEDGEABLE"
"Technician was efficient and very personable."
"I was tag-teamed and told I needed a new HVAC system."
"Tech was clean, courteous, and efficient. Did his job."
"Nice technician. Everything went smoothly."
"We were very satisfied with the service"
"Dre, my technician was excellent. Very polite and respectful. Placed down plastic when pulling down the attic ladder so there was mess afterwards. Thorough and explain...
"I was billed before the job was finished."
"Very Knowledgeable, friendly, polite"
"Very knowledgeable and did an excellent job."
"Technician was very polite and very efficient. He did an excellent job of explaining what he was doing and what was needed."
"Always lots of knowledge and great advice on how to make our system perform better!"
"They went about their work very professionally but there sales pitch left something to be desired."
"Same day service, tech was very polite and helpful and fixed the problem"
"We set an appointment for dampers to be installed in our home during the visit for the following Friday. No one showed for the installation. After two messages left for...
"Technician arrived on time and worked quickly. He made suggestions for improving the system. Answered all my questions."
"Arrived on time and completed the job on time as promised."
"The technician was instructed to collect my Annual Service fee which I had already paid. I am now waiting on the refund to my debit card of that fee. The follow up sales...
"The technician was wonderful when he came out but the office messed up my scheduling."
"Good: Service Tech wore shoe protectors; checked on a previous concern. Their main purpose was to check my heating and trouble shoot, however, when he left, I realized he...
"i put in a new unit7yrs ago and everytime the teh comes he finds something wrong. My unit was cooling last week and had freon u\ntil I told him I was nt using youall agai...
"Technician was very sincere and was focused on his work. Was courteous and answered all my questions. "
"technician was very knowledgeable & explained well "
"Very courteous, professional,prompt"
"Jose was very polite and knowledgeable but I was expecting a technician on the previous day and no one called or showed. But Jose was so nice it made up for the lack of c...
"The technicians are always very courteous, friendly and are respectful of not tracking dirt and such into the house. "
"As usual, always arrives between appointment window, always courteous and know what they are doing."
"He was very pleasant and friendly and a pleasure to have in my home. An asset to your company. "
"Everything is always perfect"
"The technician was very friendly. Also, he pointed out that what we thought was a whole house filtration system (purchased years ago from another company) was only connec...
"His extreme thoroughness"
"He did what he was supposed to do!"
"Service tech was exceptionally courteous, took time to explain the results of the service call, and was most professional."
"Patrick is great`"
"good technician - did a great job and communicated with me well"
"Did a great."
"First appt. had to be rescheduled due to emergency service for someone else. I understand that. The rescheduled appointment never showed up. A replacement service tech...
"Sale rep pushed purchasing new furnace/ air
conditioner while talking about possible crack
in furnace. Very disappointing !"
"The technician was very thorough and knowing about his work."
"had no specific issues, just feel that each of can always do better"
"Great service- there's always room for improvement- I don't give 10s."
"you guys we have been dealing with for15 years. As of 2012 we have replaced every unit in this house heating and air cond . check your records and after every reg check ...
"Javier was excellent. The appointments were not arranged in a way that they could possibly be kept. The cost of installing a warranty part was outrageous. The unit is ...
"On my regular fall heating service(contract); I have been a customer for years, carry a yearly advance paid service contract and have had u put in 2 new systems, new duct...
"Efficient, careful, friendly and well mannered technician. Very clear explanation of findings and recommendations.
"very polite and professional"
"Joe was on time, courteous and efficient. Good job."
"Joe was great."
"Friendly and helpful "
"Tech was very personable & helplful."
"Alex was very thorough and efficient. He showed me the problem and explained how it impacted the cooling and heating system. He waited until the sales rep came so he co...
"Joe was quick to diagnose the problem and come up with a solution. "
"Technician was very knowledgeable and professional. Called just prior to arrival and was on time"
"Calvin was an exceptionally good service tech! He did a very thorough job and was very polite."
"Curteous and competent"
"We had a issue happening Sunday and was able to get a technician onsite very quickly to troubleshoot the issue and this was very helpful for us."
"Received info on condition of ducts"
"Bernie and Raul were very professional and knowledgeable. They made every effort to keep dirt out of the house during the time they replaced the evaporator coil in the a...
"Technician was thorough in attempting to find the source of the freon leak even though he was not able to find the leak."
"Mo and Joe installed a new furnace. They were polite, cleaned up the mess after the installation, and were competent. After they left the air-conditioner condenser was no...
"The service tech was very good in trying to explain things in his broken English. None the less Alex was able to explain what he did and that the unit should be serviced ...
"I may not have a clear understanding of these "check ups". The tech does not look at our outside units to verify that they are free of cottonwood build up or the like. N...
"Tech was very competent and polite"
"Techs are always pleasant and professional and patiently answer all of my questions."
"The technician was able to show up on very short notice. Alex is very know legible and is a good communicator. "
"Technicians were on time, installed MERV10 filter to unit and cleaned up; answered questions."
"the service agent seemed to know what he was doing."
"Tech was great"
"Prompt, knowledgeable, honest and friendky"
"There is no question about my being very satisfied with the Service Javier provided when he serviced my Air Conditioning. He was courteous and competent, answered all of ...
"Joe was very considerate of my finances and my unique situation. I feel like he had my best interest at heart."
"always find problems try to sell "
"The service tech failed to perform the requested/necessary tasks to resolve our system not being able to cool properly."
"Late getting to my home by almost an hour or so."
"How the young man introduced himself"
"Service was done quickly and efficiently. While the service was part of scheduled maintenance we also had some issues that were well fixed, quickly. "
"All was wonderful
The only concern we had was the crew did not tidy the garage floor (where they had opened the supplies) and, consequently, we found several screws all...
"Timely, Professional,courteous, personable "
"Jorge provided very clear information about the issues that he was seeing. "
"Tech did not diagnose compressor leaking oil due to bad welding on suction line braze joint which was a compressor replacement last november under warranty."
"Called to confirm. Arrived on time. Professional. "
"Joe was very friendly, very clean, and answered all of our questions. He also arrived very quickly after our emergency service phone call request."
"One unit had to be filled with 5 #'s of Freon; however, the technician was not able to find the leak. After trying, said he didn't have enough nitrogen (?) to test adequa...
"Friendly and knowlege"
"Always the best service possible "
"Original time frame was reset based on scheduling priblem"
"Tech was VERY thorough. He seemed to look at things and things that others had not before. Was pleasant but not too chatty. At the end, asked if we had any questions o...
"We paid $253 for a loose wire. The electric wire was put in by your company! It took less than 15 mins. if that. All that was done was to tighten one wire.
He spent more...
"Service man was 90 minutes late. Tried several times to sell me services I didn't want."
"Jeremy is the best. He keeps everything running well "
"Because he found nothing wrong. Most the time your tecks find something wrong. And I fill it's so they can make money."
"On time, courteous and professional."
"The tech provided the wrong filter size for my unit (verbally and written). I purchased a 2 pack online, only to find it was the wrong size when attempting to replace th...
"Technician very good. "
"Your company is the best, Always great service and friendly competent service workers."
"Jose (#259) was on time, efficient thorough and very polite."
"Technician went over all he did. Very helpful"
"Jose was prompt, polite, personable, and was excellent at telling us what we could do to keep our HVAC system up to date. We definitely ask for him to be our service tec...
"Eric was fabulous. He was on time, courteous and patient with us and our 4 units. He explained everything thoroughly and sometimes wide because my husband would entr th...
"Because your technicians were knowledgable, friendly and helpful. Mo and Slim were the best service guys that have ever come to my house."
"The technician seemed to be very knowledgeable and efficient."
"Technician was efficient; kept work are clean."
"Honesty and to the point"
"Had a problem regarding a warranty on my heating system. Sonya understood the situation and quickly took action to solve the problem, and Joe came within a few hours to...
"I asked to have someone show me how the thermostat works. No one has called or shown up."
"Checked out the furnace and went outside to check the outside thermometerl"
"Tech showed up within the window, was courteous, enquired about problems he should check, was hardworking and efficient while performing service. Explained service provid...
"No one is perfect"
"My technician was very professional, knowledgable and timely."
"The Service man was competent and made an effort to explain to me all that he did. "
"Great service! Jorge is my new favorite technician -- he was so friendly and knowledgeable (and passionate about what he does), I quickly agreed to his repair recommendat...
"It is based on how the young men approa chef me wh2 he enter3 my home"
"Jose was friendly and thorough. He told us what he was going to do and did it without problems."
"The techinician worked very hard to find and isolate the problem. It not currently fixable, but we are all aware now of a potential situation down the road that we will ...
"always dependable and polite."
"He was professional, clean and courteous. "
"The service was ok but the service man did not arrive until 4:45pm. The appointment was from 2-4pm"
"Jorge was professional and friendly when he greeted me. I had questions about an air filtration system and he was very patient and knowledgable about the system. He did n...
"The tech fixed the problem "
"Nothing happened that would make me rate it otherwise."
"They found and caused to be repaired a problem with my installation."
"Leo was friendly, helpful, explained what he was doing and also,provided information without being asked on how to save money and operate my plumbing better"
"The tech was professional and very knowledgable. He throughly explained each issue and suggested options to correct each one."
"Different technician each visit each day; very poor team communication on our heating problem relying on customer to fill in information to each technician!"
"He did a good job--checked everything and a nice person too"
"Very professional installation. "
"Courtesy, promptness, helpful."
"I was promised a return call to install a 20x25 filter since Joe did not have one on his truck. It is now 13 days and I am still waiting. Overall winter furnace prevent...
"joe muniz outstanding"
"Technician did a good job and offer solutions to my questions. "
"Quick, efficient, excellent service. Made repairs, explained the problem, and suggested helpful solutions and suggestion for ongoing maintenance. Extremely professional,...
"Fransico was friendly and knowledgeable, and worked around but was thoughtful of my family."
"Our tech did a very thorough inspection."
"The technician was very professional and courteous and conscientious."
"No one is perfect"
"Did a great job, very pleasant and personable maintenance man."
"Jose is very thorough and always explains his work. And he does it with a smile!! He is very personable and does good work."
"Joe, the technician, has been to my house two times for service calls. He is a thorough person and takes time to make sure I understand any issues that need to be address...
"Francisco was extremely knowledgeable and showed me possible future problems with my heating system. this was done with a camera that could reach inside the unit."
"Technician very thorough"
"Very courteous and impressive"
"Satisfied with the thorough inspection and very good technician."
"He was on time and did the job well."
"Very satisfied with service."
"Excellent tech. Obviously takes pride in his work."
"2 TECHNICIANS CAME, BOTH VERY RESPECTFUL OF MY HOUSE AND OF ME, THEY DIDNT TAKE ANY BREAKS AND WORKED UNTIL IT WAS COMPLETE"
"I am waiting for a call back from Fabian or whoever. I have called and left him 2 messages and spoken with the receptionist who said he would call me back and no return ...
"always professional, courteous, and mannerly. Seems to be very cleanly and is extremely cautious about keeping my house/space clean as well"
"Personnel were very pleasant and went about their work in a excellent fashion. A follow up call was made to help me in programming the thermostat."
"Technician was on time, cleaned up after he was done. Furnace checked out great."
" Always great service"
"The tech was courteous and went about his business in a professional way. "
"If my heating/cooling unit continues to work without problems then you will have done your job!"
"He was ;ate and did not tell me when he would come."
"Joe was terrific. "
"Lap does an exceptional job."
"WORKMEN-THE BEST-TELEPHONE WAIT FOR SERVICE- -THE WORST. OFFICE CALL BACK TO SAY U R RUNNING LATE-THE WORST. NEATNESS-VERY GOOD-POLITENESS-EXCELLENT.....PLEASE WORK ON YO...
"First, the technician arrived 2.5 hours after the end of the expected window. I rearranged my work schedule around the expected arrival time but Service Experts does not...
"Tech was not the calibre of past techs. His demeanor was almost scary. He wanted to sell not service my AC Heating
equipment. He Was on phone
twice delayed giving ...
"His salutation. Very polite and informative."
"Had you all come out to look at my A/C because it was shaking and making loud noises. The repair man said the unit was fine...it continued to make noise for 4 more days ...
"I knocked it down one because of confusion & miscommunication regarding my appointment. Otherwise, service terrific!"
"I called on short notice at 730 and a tech was there same evening at 930."
"The technician was very thorough and respectful and did a very good job."
"The job was done quickly, the technician was friendly and answered questions and explained things."
"Good tech, friendly. Has been here before and points out things that need to be replaced and doesn't try to sell things that aren't necessary."
"Dre did an outstanding job on today's repair."
"He explained things everything he was doing and gave tips to keep my A/C in good working condition."
"Always thorough inspection and works effectively.
"The service was done quickly and well. The cost was covered by warranty."
"I was satisfied with the service provided by tech, Alex Rodriguez (# 46). He checked our unit thoroughly and provided excellent customer service. He was courteous, answe...
"Tom was very conscientious, even flushing from the inside and using gauges that minimize the loss of refrigerant."
"Your tech was very proficient and informative on what he was doing, did do, and professional in every way. Be nice if we got him again for our next services.
If there i...
"Wish I didn't need a new system, but that's the way it ended up."
"The two technicians (Gio and Osiel) worked diligently, did not waste time; completed their tasks and cleaned up so there was no evidence that they has been there. Additi...
"Professional, courteous and efficient. "
"He got the jop done quickly and was a friendly person."
"Because it took multiple visits to fix the problem."
"Good technician and quick to fix the problem."
"He did a thorough inspection, and even cleaned the coils on the compressor."
"on time; courteous, knowledgeable"
"Over the years we have had may technicians service our A/C. Bernie Garcia has been by far the most thorough, knowledgeable, personable and accommodating of all. He was th...
"Dre was attentive to my concerns, and explained while showing me the problems and fixes to our compressor."
"Peter is always professional, personal and efficient.
I always request him by name whenever service is required. "
"Immediately identified problems "
"Technician made me aware of the need for a dryer part for our condenser@ $164.00. We have been w/ Krueger & Service Experts since beginning. Why are we notified of needin...
"Actual arrival, fix the issues, was able to also change filters. "
"The tech Eric Banda was very customer service oriented.& did not try to sell me something I did not need."
"Dre was very professional. He explained everything he was doing, and was clear and honest about our options regarding his findings. He was very careful around our new do...
"George was very thorough and explained everything well."
"Randy was very accurate. This man knows his business. Fantastic"
"your co.has just made a customer for life... our ac broke over night and strand bros. was the only place that could come out and look at it, which you did and FIXED it th...
"Diagnosed and solved the problem quickly. Jose provided all the details I was asking for and had the problem fixed fast."
"Josiah is quite possibly the best HVAC technician Strand Brothers has sent out to work on my system. He did a thorough job debugging the problem, and did a great job expl...
"Good scheduling. Known service tech. William is punctual, courteous, and helpful. He performs a thorough assessment and patiently explains issues related to the performan...
"Bernie was very courteous and helpful with questions I asked him."
"William was knowledgeable and competent. He also educated me on how to maintenance the unit better. Nice guy."
"Miguel has been the best technician we have worked with to date. He has great communication skills. He took the time to show us that we had too much refrigerant in our ...
"The technician was professional and courteous. He did a good job explaining what he was doing and why he was doing it."
"Technician was very knowledgable and answered all my questions."
"Bernie was knowledgeable and answered all of my questions, very courteous and professional"
"It would have been a 10, except that the representative showed up 30 minutes early. Your phone folks called to say he would be early, but with only 5 minutes notice! "
"The technician was very pleasant and efficient."
"great customer service"
"Our service tech was extremely knowledgeable, very courteous, and did a thorough job ... taking his time to insure everything was functioning properly."
"Tech showed up 45 minutes late. My filters that I ordered were not delivered."
"The service man told me everything he did. Very nice."
"The Technician seemed very thorough in his explanation of my HVAC system and the issues with it."
"On time, efficient, expert, and courteous. Knows his stuff."
"Technician review his findings and explained any options for additional services."
"I have had many good technicians service my A/C over the years but Bernie Garcia has exceeded even those not only because of his technical knowledge but the thoroughness...
"Tech was very informative "
"The tech was very thorough and answered any questions I had; he was excellent."
"Louie was very knowledgeable and pointed out several items to be award of in the future. It was a real pleasure working with him. "
"Technician very helpful and professional. "
"I was given an appointment that was within a few hours of my phone call. The technician was friendly, polite and efficient and had my AC fixed very quickly."
"Good service, very polite & informative serviceman."
"dependable, on-time, friendly and fast"
"On time and explained what I needed to do regarding the periodic drain flushing."
"On time, courteous and knowledgeable. "
"Our Service Tech. arrived early, was very professional and knowledgeable, and was respectful regarding our home. When the storm blew in, bringing lightning and rain, he a...
"Punctual. Polite. Told me what he was doing and why. Gave me information on how to keep my system running smoothly and efficiently."
"knowledgeable and polite"
"The technician was very courteous and professional and he took great pains to not track in anything from the outside."
"He did what seemed like a good job and explained what we needed to improve our system. I provided him with our service insurance contract."
"Service person was quiet and did his job and finished in timely manner. He explained what he did ,then left."
"Marcus was on time, on point, and pleasant to deal with. Very efficient. You should be proud of this employee."
"Technician George M performed a spring tune up.he was very polite, professional and friendly. Upon completion he went over with me the inspection checklist. He said no i...
"Alex has been and will be our man to care for our system. He is the Best !!"
"Peter was thorough & efficient. I renewed my HVAC & plumbing contracts with him under a combo plan. He was very careful in documenting the actual dates the contracts wou...
"Tom was a great guy to talk to "
"Mike was very professional and answered all our questions "
"very competent technician, offered solutions, timely service, friendly service"
"Dre was very knowledgeable and efficient. Excellent service!"
"Peter arrived promptly for each of two visits. He was very knowledgeable and took time to explain the problems to me clearly so I understood what had happened and what ne...
"Tom provided prompt, courteous service with an accurate diagnosis of the problem and replace the affected part. He also found a loose wire that should have been attached...
"Dre was friendly and professional."
"Service Tech. On time very professional and informative "
"Vinny was excellent...best tech so far."
"The tech jumps right in, figures out the issue and completes the repair while explaining the step by step process."
"Dre was most professional and efficient. He explained clearly the status of our units, provided options for the items noted and was easy to interface with. Also, we app...
"Mike made the difference. His customer service is perfect, explained exactly what was needed to fix the problem and also offered additional items to stop the vibration ...
"George was very good patience with me by writing back and forth. I am really appreciated his service. "
"Benji is just wonderful!! Arrived on time, was neat and clean - and wore shoe covers when he walked on the carpet, and he was so efficient and thorough. He did a complet...
"Great customer service every time Joe come out to service my units."
"Very friendly and helpful technician. "
"Friendly, quick and explained what needs to happen next."
"On time and professional"
"Timely and professional"
"In my opinion I would NOT let calverley ANYWHERE near my A/C units. Called them out for a routine checkup( (a/c working fine) was told by technician both units had multip...
"The technician ran a little late getting to my appointment. Other than that, everything was great."
"Zumet did a great job of explaining why the capacitor needed a hard start kit without over hyping the issue. "
"Kevin did a great job. He communicated clearly and answered all of my questions. He had a positive attitude. "
"Friendly and helpful."
"Very prompt and professional service. "
"very nice and respectible"
"Very through and knowledgeable
"The technician pointed my unit was installed in a poor location next to dryer vent , he contacted his supervisor to reinstall correctly. Originally installed by Strand a...
"Marcus kept me informed on what he was doing and why. He was professional. I have been a
customer of Service Experts for a long time."
"The technician was not knowledgeable of the services that had been done at my address previously. I felt he was trying to swindle me since i was a female. "
"YOUR TEAM WERE VERY PROFESSIONAL,,,,THANKS"
"Professional and courteous service along with top flight equipment!"
"did all the checks necessary and answered my questions."
"Due to a new part needed, the work will not be completed until May 11. However; the work and the technician that day were excellent. I was very pleased with the technicia...
"Arrived on time. Very professional and courteous... "
"Tech arrived on time for one and he was very professional. Checked AC and made recommendations. Without having to do it, he changed the air filter for me. And he answere...
"Friendly, helpful and professional technician. Was timely in showing up. Effective during service call."
"On time, technician new what he was doing. "
"On time very through"
"They were very knowledgeable and I appreciated that they wanted to do what was best for me."
"There response was quick. Service performed was great. Was not talked into anything not needed"
"Don't want to fill out survey. Just looking for phone number"
"Unfortunately, the 1st technician (Friday) crossed 2 wires on one of our compressors so it was not cooling later that evening. He also did not clean out both compressors...
"Took time to explain everything and was polite and courteous, very professional "
"We were rather apprehensive about having our AC worked on since we have lost the service of the man who installed it in 2001 and serviced it for us after we purchased the...
"The guy seemed to know what he was doing."
"Marcus was really nice and respectful. He was thorough and answered all of our questions."
"Ethan was helpful and quick."
"Greg was especially good. He was very courteous and well knowledged about the AC system. He went beyond what I would have expected, in listening and addressing all the qu...
"Tech was very knowledgeble and did a great job."
"On time, polite, quality service, good explanation."
"IT was a good experience, the tec. was great."
"Louie was very professional and respectful. He was thorough and answered all my questions and explained things to me."
"Pricing for full system seemed to be weird, seemed subjective.? Not Nelson's fault."
"Technician was helpful in advising me about operation and care of my unit. "
"Marcus answered my questions about air filter performance very clearly "
"We have lived here for nearly 7 years and the system has been checked previously. However, it was not checked as thoroughly as it was today. "
"Professionalism, courtesy, knowledge."
"Marcus was very professional. He was neat. He explained what he was doing, and he explained the results of his service.
Marcus was also very personable. He's the best I ...
"It appears that all my questions were answered, and everything works well. All the paperwork was legible and this is important to me. I want to have good records of al...
"Technician checked everything and explained things about our system."
"I purchased my unit almost 2 years ago. I now have to replace an evap coil and it is costing me an additional $1K, after I have already spent almost $6K"
"Good service technician was friendly professional and informative"
"Alex was efficient and informative."
"He went over the "Nest" controls with me and was generally very helpful and pleasant."
"William explained my issue to me very well and was extremely helpful and considerate when checking another service person's work. He reassured me that I did, in fact, ha...
"Zumel was very attentive as he listened to my questions and was glad to explain the details to me. He was knowledgeable and impressive. He represented San Antonio Air a...
"George arrived on time, did the tune-ups, asked if I had any questions, answered my questions, did NOT try to sell me another Air Scrubber or anything else, gave me his r...
"Having done business with your company for these many past years, I have found you trustworthy and reliable. Your technicians are gentlemen who I welcome into my home wi...
"Tech was knowledgeable and answered all my questions. He was very friendly.
He made suggestions on upcoming needed repairs but was not pushy."
"he was knowledgeable and professional. thoroughly explained his recommendation"
"Service tech was very professional and answered all my questions."
"My AC was not working properly and the response was prompt and effective."
"Excellent customer service, her knowledgeable Tech."
"Technician was very helpful with instructions for the summer to keep system flushed and other info."
"courteous, professional, helpful"
"Darin did a great job and was very thorough and polite."
"professional service provided"
"On time and trustworthy technician"
"George was professiona, courteous, and thourough. I want him to service my account in the future"
"Tec was knowledgable of his work."
"Arrived on time."
"They were very professional,courteous and knowledgeable"
"Roland was great in servicing our A/C unit. He went out of his way to clean the outside unit which no other tech had bothered to clean. "
"Wonderful services, on time job completed timely and very professional"
"everything was done on time"
"Technician was very professional and handled business."
"Your tech Carlos was able to come and figure out the problem w/toilet and then was able to let me know. I had 2 choices for the repair. Carlo fixed the minor problem, but...
"Bernie did a great job with a repair under warranty. He was very polite in answering all of my questions. May we request him to be our service tech for forever?!?"
"On time. Explained everything he was doing."
"Alex was great and fast "
"workers did an excellent job"
"The service technician was professional, courteous and completed the service call quickly."
"My wife and I were very satisfied with Efrain's service. He is prompt, courteous and helpful. I wish I could say the same thing about Strand Brothers in general--they ins...
"Show up on time and do their job."
"I realize Peter was working late on a Saturday, and, understandably, was trying to get the job done before a storm blew in, however, he was initially a little 'short' wit...
"Brian was very efficient and gave me a very expert service to our ac system."
"AC went out today and we called and requested a service call. Based on previous history with other service companies, I expected it to be Monday or Tuesday before we wou...
"Tony knew what he was doing and did it well. He took the time to answer a lot of additional questions that I had. He was very pleasant to work with. Great job!! "
"I was told my compresser was dead and I needed a new one. I asked service man how he determines that and he showed me an electronic device with colors on it that shows it...
"he was efficient and thorough ..."
"Louie Bruno answered all of our questions and was very thorough in completing the Spring A/C check up. He was also very polite and considerate (he put on the shoe covers ...
"Tech was professional and knowledgeable "
"Very informative, knowledgeable young man."
"Nilsen was thorough, polite and very knowledgeable. He treated my home with repact"
"I was going to put down a 10 but thought I'd better save some space for any improvement."
"Arrived on time. Took precaution to not soil my carpet or floors. Very knowledgeable. Made recommendations but did not try to sell. Took video of troublesome area. Listen...
"Technician arrived after time period scheduled. Prices quoted for repairs were higher than other service providers."
"Every thing seems okay but the tech wasn't here very long."
"Excellent professional customer care service"
"Benji was on time, explained exactly what he was going to do, also installed a new filter. Very personable and competent."
"prompt efficient work and cleaned up when he left."
"The tech was timely, courteous and efficient. His service went above and beyond what I expected."
"Because we had requested a particular technician that is familar with our house and someone else came out. The techician did a good job, but again this added a learning ...
"Always prompt, courteous, explain what's being done and been done. "
"The technician, Nilsen, was very professional and pleasant to interact with. Because of his honest, thorough and knowledgeable review of the service he provided, I decide...
"Greg was very respectful of our home, very personable and proficient."
"Your representative was great as usual"
"The tech told me up Front what the problem was. He told me if it was covered by my insurance. I like that."
"Your service tech - Peter - was outstanding. Have known him for the last many years when he provided service for our system. He typifies an outstanding employee and is...
"Brian was very thorough inspecting the units. Answered all my questions. Would have him come back"
"Very friendly, thorough,explained everything in detail. "
"On time did his job talked to us about our unit and left"
"Everything professional. Starting with the technician. On time"
"They called several days in advance, the day of service and then the technician called when he was on his way"
"The technician provided excellent customer service and explained what he was doing thoroughly."
"The service expert (Alex Rodriguez) was very courteous and professional. He was very conscientious about doing a good job. "
" The technician was personable and knowledgeable. It's the second time this year he's worked at my houses, and I feel confident and comfortable with him. "
"Alex was wonderful!"
"Darin provided a very thorough explanation of the inspection."
"Glenn Carson, the technician who came out today is EXCEPTIONAL! We had a toilet that was running and costing us more on our water bills. He totally reworked in insides ...
"good tech , curteous"
"Came on time and informed me of work done"
"Marcus checked the system, arrived on time. He is the nicest man--efficient, personable, intelligent. I'd like to have him come out when it's time to do the furnace maint...
"He explained that I needed a new UV bulb and indicated that he would return when the bulbs were in stock."
"Both guys were very friendly and knowledgeable"
"Professional & on time"