"Jeff and are awesome... know exactly what they are doing. "
"Cesar did a great job locating the slab leak and kept everything neat while drilling into the slab, "
"I have never had a bad experience with your technicians. All have been polite and knowledgeable of my system."
"excellent service likeable and competent expert."
"Marcus was outstanding. We also appreciated that Elias was not pushing with sales"
"Marcus very competent and reliablej"
"The technician was thorough."
"Dres was thorough and explained well what he was doing."
"Very nice guy, very professional."
"Very thorough and explained everything that was done"
"The technician was very professional and thorough."
"Initially I called for service on my master unit, the fist technician came out and diagnosed the problem. My unit was fine, it was a failing breaker that was causing my ...
"SERVICE TECH VERY KNOWLEDGEABLE"
"Technician was efficient and very personable."
"I was tag-teamed and told I needed a new HVAC system."
"Tech was clean, courteous, and efficient. Did his job."
"Nice technician. Everything went smoothly."
"We were very satisfied with the service"
"Dre, my technician was excellent. Very polite and respectful. Placed down plastic when pulling down the attic ladder so there was mess afterwards. Thorough and explain...
"I was billed before the job was finished."
"Very Knowledgeable, friendly, polite"
"Very knowledgeable and did an excellent job."
"Technician was very polite and very efficient. He did an excellent job of explaining what he was doing and what was needed."
"Always lots of knowledge and great advice on how to make our system perform better!"
"They went about their work very professionally but there sales pitch left something to be desired."
"Same day service, tech was very polite and helpful and fixed the problem"
"We set an appointment for dampers to be installed in our home during the visit for the following Friday. No one showed for the installation. After two messages left for...
"Technician arrived on time and worked quickly. He made suggestions for improving the system. Answered all my questions."
"Arrived on time and completed the job on time as promised."
"The technician was instructed to collect my Annual Service fee which I had already paid. I am now waiting on the refund to my debit card of that fee. The follow up sales...
"The technician was wonderful when he came out but the office messed up my scheduling."
"Good: Service Tech wore shoe protectors; checked on a previous concern. Their main purpose was to check my heating and trouble shoot, however, when he left, I realized he...
"i put in a new unit7yrs ago and everytime the teh comes he finds something wrong. My unit was cooling last week and had freon u\ntil I told him I was nt using youall agai...
"Technician was very sincere and was focused on his work. Was courteous and answered all my questions. "
"technician was very knowledgeable & explained well "
"Very courteous, professional,prompt"
"Jose was very polite and knowledgeable but I was expecting a technician on the previous day and no one called or showed. But Jose was so nice it made up for the lack of c...
"The technicians are always very courteous, friendly and are respectful of not tracking dirt and such into the house. "
"As usual, always arrives between appointment window, always courteous and know what they are doing."
"He was very pleasant and friendly and a pleasure to have in my home. An asset to your company. "
"Everything is always perfect"
"The technician was very friendly. Also, he pointed out that what we thought was a whole house filtration system (purchased years ago from another company) was only connec...
"His extreme thoroughness"
"He did what he was supposed to do!"
"Service tech was exceptionally courteous, took time to explain the results of the service call, and was most professional."
"Patrick is great`"
"good technician - did a great job and communicated with me well"
"Did a great."
"First appt. had to be rescheduled due to emergency service for someone else. I understand that. The rescheduled appointment never showed up. A replacement service tech...
"Sale rep pushed purchasing new furnace/ air
conditioner while talking about possible crack
in furnace. Very disappointing !"
"The technician was very thorough and knowing about his work."
"had no specific issues, just feel that each of can always do better"
"Great service- there's always room for improvement- I don't give 10s."
"you guys we have been dealing with for15 years. As of 2012 we have replaced every unit in this house heating and air cond . check your records and after every reg check ...
"Javier was excellent. The appointments were not arranged in a way that they could possibly be kept. The cost of installing a warranty part was outrageous. The unit is ...
"On my regular fall heating service(contract); I have been a customer for years, carry a yearly advance paid service contract and have had u put in 2 new systems, new duct...
"Efficient, careful, friendly and well mannered technician. Very clear explanation of findings and recommendations.
"very polite and professional"
"Joe was on time, courteous and efficient. Good job."
"Joe was great."
"Friendly and helpful "
"Tech was very personable & helplful."
"Alex was very thorough and efficient. He showed me the problem and explained how it impacted the cooling and heating system. He waited until the sales rep came so he co...
"Joe was quick to diagnose the problem and come up with a solution. "
"Technician was very knowledgeable and professional. Called just prior to arrival and was on time"
"Calvin was an exceptionally good service tech! He did a very thorough job and was very polite."
"Curteous and competent"
"We had a issue happening Sunday and was able to get a technician onsite very quickly to troubleshoot the issue and this was very helpful for us."
"Received info on condition of ducts"
"Bernie and Raul were very professional and knowledgeable. They made every effort to keep dirt out of the house during the time they replaced the evaporator coil in the a...
"Technician was thorough in attempting to find the source of the freon leak even though he was not able to find the leak."
"Mo and Joe installed a new furnace. They were polite, cleaned up the mess after the installation, and were competent. After they left the air-conditioner condenser was no...
"The service tech was very good in trying to explain things in his broken English. None the less Alex was able to explain what he did and that the unit should be serviced ...
"I may not have a clear understanding of these "check ups". The tech does not look at our outside units to verify that they are free of cottonwood build up or the like. N...
"Tech was very competent and polite"
"Techs are always pleasant and professional and patiently answer all of my questions."
"The technician was able to show up on very short notice. Alex is very know legible and is a good communicator. "
"Technicians were on time, installed MERV10 filter to unit and cleaned up; answered questions."
"the service agent seemed to know what he was doing."
"Tech was great"
"Prompt, knowledgeable, honest and friendky"
"There is no question about my being very satisfied with the Service Javier provided when he serviced my Air Conditioning. He was courteous and competent, answered all of ...
"Joe was very considerate of my finances and my unique situation. I feel like he had my best interest at heart."
"always find problems try to sell "
"The service tech failed to perform the requested/necessary tasks to resolve our system not being able to cool properly."
"Late getting to my home by almost an hour or so."
"How the young man introduced himself"
"Service was done quickly and efficiently. While the service was part of scheduled maintenance we also had some issues that were well fixed, quickly. "
"All was wonderful
The only concern we had was the crew did not tidy the garage floor (where they had opened the supplies) and, consequently, we found several screws all...
"Timely, Professional,courteous, personable "
"Jorge provided very clear information about the issues that he was seeing. "
"Tech did not diagnose compressor leaking oil due to bad welding on suction line braze joint which was a compressor replacement last november under warranty."
"Called to confirm. Arrived on time. Professional. "
"Joe was very friendly, very clean, and answered all of our questions. He also arrived very quickly after our emergency service phone call request."
"One unit had to be filled with 5 #'s of Freon; however, the technician was not able to find the leak. After trying, said he didn't have enough nitrogen (?) to test adequa...
"Friendly and knowlege"
"Always the best service possible "
"Original time frame was reset based on scheduling priblem"
"Tech was VERY thorough. He seemed to look at things and things that others had not before. Was pleasant but not too chatty. At the end, asked if we had any questions o...
"We paid $253 for a loose wire. The electric wire was put in by your company! It took less than 15 mins. if that. All that was done was to tighten one wire.
He spent more...
"Service man was 90 minutes late. Tried several times to sell me services I didn't want."
"Jeremy is the best. He keeps everything running well "
"Because he found nothing wrong. Most the time your tecks find something wrong. And I fill it's so they can make money."
"On time, courteous and professional."
"The tech provided the wrong filter size for my unit (verbally and written). I purchased a 2 pack online, only to find it was the wrong size when attempting to replace th...
"Technician very good. "
"Your company is the best, Always great service and friendly competent service workers."
"Jose (#259) was on time, efficient thorough and very polite."
"Technician went over all he did. Very helpful"
"Jose was prompt, polite, personable, and was excellent at telling us what we could do to keep our HVAC system up to date. We definitely ask for him to be our service tec...
"Eric was fabulous. He was on time, courteous and patient with us and our 4 units. He explained everything thoroughly and sometimes wide because my husband would entr th...
"Because your technicians were knowledgable, friendly and helpful. Mo and Slim were the best service guys that have ever come to my house."
"The technician seemed to be very knowledgeable and efficient."
"Technician was efficient; kept work are clean."
"Honesty and to the point"
"Had a problem regarding a warranty on my heating system. Sonya understood the situation and quickly took action to solve the problem, and Joe came within a few hours to...
"I asked to have someone show me how the thermostat works. No one has called or shown up."
"Checked out the furnace and went outside to check the outside thermometerl"
"Tech showed up within the window, was courteous, enquired about problems he should check, was hardworking and efficient while performing service. Explained service provid...
"No one is perfect"
"My technician was very professional, knowledgable and timely."
"The Service man was competent and made an effort to explain to me all that he did. "
"Great service! Jorge is my new favorite technician -- he was so friendly and knowledgeable (and passionate about what he does), I quickly agreed to his repair recommendat...
"It is based on how the young men approa chef me wh2 he enter3 my home"
"Jose was friendly and thorough. He told us what he was going to do and did it without problems."
"The techinician worked very hard to find and isolate the problem. It not currently fixable, but we are all aware now of a potential situation down the road that we will ...
"always dependable and polite."
"He was professional, clean and courteous. "
"The service was ok but the service man did not arrive until 4:45pm. The appointment was from 2-4pm"
"Jorge was professional and friendly when he greeted me. I had questions about an air filtration system and he was very patient and knowledgable about the system. He did n...
"The tech fixed the problem "
"Nothing happened that would make me rate it otherwise."
"They found and caused to be repaired a problem with my installation."
"Leo was friendly, helpful, explained what he was doing and also,provided information without being asked on how to save money and operate my plumbing better"
"The tech was professional and very knowledgable. He throughly explained each issue and suggested options to correct each one."
"Different technician each visit each day; very poor team communication on our heating problem relying on customer to fill in information to each technician!"
"He did a good job--checked everything and a nice person too"
"Very professional installation. "
"Courtesy, promptness, helpful."
"I was promised a return call to install a 20x25 filter since Joe did not have one on his truck. It is now 13 days and I am still waiting. Overall winter furnace prevent...
"joe muniz outstanding"
"Technician did a good job and offer solutions to my questions. "
"Quick, efficient, excellent service. Made repairs, explained the problem, and suggested helpful solutions and suggestion for ongoing maintenance. Extremely professional,...
"Fransico was friendly and knowledgeable, and worked around but was thoughtful of my family."
"Our tech did a very thorough inspection."
"The technician was very professional and courteous and conscientious."
"No one is perfect"
"Did a great job, very pleasant and personable maintenance man."
"Jose is very thorough and always explains his work. And he does it with a smile!! He is very personable and does good work."
"Joe, the technician, has been to my house two times for service calls. He is a thorough person and takes time to make sure I understand any issues that need to be address...
"Francisco was extremely knowledgeable and showed me possible future problems with my heating system. this was done with a camera that could reach inside the unit."
"Technician very thorough"
"Very courteous and impressive"
"Satisfied with the thorough inspection and very good technician."
"He was on time and did the job well."
"Very satisfied with service."
"Excellent tech. Obviously takes pride in his work."
"2 TECHNICIANS CAME, BOTH VERY RESPECTFUL OF MY HOUSE AND OF ME, THEY DIDNT TAKE ANY BREAKS AND WORKED UNTIL IT WAS COMPLETE"
"I am waiting for a call back from Fabian or whoever. I have called and left him 2 messages and spoken with the receptionist who said he would call me back and no return ...
"always professional, courteous, and mannerly. Seems to be very cleanly and is extremely cautious about keeping my house/space clean as well"
"Personnel were very pleasant and went about their work in a excellent fashion. A follow up call was made to help me in programming the thermostat."
"Technician was on time, cleaned up after he was done. Furnace checked out great."
" Always great service"
"The tech was courteous and went about his business in a professional way. "
"If my heating/cooling unit continues to work without problems then you will have done your job!"
"He was ;ate and did not tell me when he would come."
"Joe was terrific. "
"Lap does an exceptional job."
"WORKMEN-THE BEST-TELEPHONE WAIT FOR SERVICE- -THE WORST. OFFICE CALL BACK TO SAY U R RUNNING LATE-THE WORST. NEATNESS-VERY GOOD-POLITENESS-EXCELLENT.....PLEASE WORK ON YO...
"First, the technician arrived 2.5 hours after the end of the expected window. I rearranged my work schedule around the expected arrival time but Service Experts does not...
"Tech was not the calibre of past techs. His demeanor was almost scary. He wanted to sell not service my AC Heating
equipment. He Was on phone
twice delayed giving ...
"His salutation. Very polite and informative."
"Had you all come out to look at my A/C because it was shaking and making loud noises. The repair man said the unit was fine...it continued to make noise for 4 more days ...
"I knocked it down one because of confusion & miscommunication regarding my appointment. Otherwise, service terrific!"
"I called on short notice at 730 and a tech was there same evening at 930."
"Marcus was very professional and was able to explain everything we needed to know about our units. He did a great job servicing our units, too."
"The work was completed in a timely and thorough manner.
Although, I had two unexpected cancellations from your company. One of which I had not been informed of if I had...
"Joe our technician took the time to explain everything to us.
Charles our salesman was excellent and very customer service oriented."
"Good service by a good technician"
"Very professional and friendly "
"Awesome service - no complaints there. Joe was terrific!
The reason I'm not giving my total experience a 10 is because our A/C went down early evening yesterday. I cal...
"Joe was efficient and quickly assessed and solved the problem. He was very courteous and polite. "
"Quick response, diligent serviceman (had to leave to go get needed part in rush hour traffic)."
"Tech showed up on time, worked efficiently through the checklist, service visit went smoothly."
"Marucs is friendly and efficient. He also showed my pictures of what he did and the status button and what it means.
This is his 2nd visit to my house. He is outstandi...
"I felt pressure to buy a new oil pump - it was not just a simple warning or suggestion..."
"Always excellent service"
"Juan found a gas leak while servicing my unit and quickly fixed it. He was very professional and pleasant!"
"It took three technicians coming out three different times to finally fix the problem.
The last technician (Bernie Garcia) was amazing. He took his time and fixed the pr...
"Juan was very pleasant and answered all my questions. He knew what he was doing and finished the work as quickly as possible."
"I was concerned that my AC system is more than ten years old. Sherronte very patiently answered my questions and put my mind at ease. He was very thorough and explained...
"Juan was very knowledgeable and helpful. Juan did a fantastic job!"
"He was very nice."
"Because of Alex Rodriguez # 46 . . .
Alex is most professional and attentive. He is a pleasure to word with and I would only want Alex as my Service Technician. I will...
"Quality service from a friendly tech."
no slaesman bs"
"Benji was all I could ask for - on time; courteous; knowledgeable; able to advise me about maintenance. He is one of the best service providers I've seen - I'll ask for ...
"I thought the technician was very thorough."
"Very thorough in his service of our air conditioner, checking units, changing filters and clearing out of condensation lines."
"very polite, courteous and informative, "
"Our technician, Bernie Garcia, is totally knowledgeable professional who is extremely courteous. From his manner my wife and I could tell that he is customer service ori...
"Nilsen was very polite and easy to work with. I felt that he was very honest and straight forward and he took the time to make sure my needs were met as did the supervis...
"Argenis was very thorough, and, gave me all of the options I could do to ensure all ran smoothly using our a/c units. Very nice young man and I told him I appreciated th...
"All was good"
"It was after hours call. Was supposed to get a call when he was on his way. That didn't happen. I just happened to be in the front of the house to see him drive up, so I ...
"Technician was on time, courteous, and thorough."
"They lied about what needed to be replaced."
"he was thorough with the work and courteous."
"Efrain provided excellent service. He was extremely thorough and diligent. The type service person that will cause me -- a long time customer -- to remain a customer. "
"Service was fine but I wish he would have had a filter for us."
"Appreciated technician cleaning drain. "
"Technician was thorough in his assessment of the AC problems and recommended I have the AC checked in a month to see if the R410A is still leaking. The leak will need to...
"The technician arrived on time and did a good job checking out my furnace and A/C unit. He was very thorough and explained what needed to be replaced."
"The tech was very thoughtful, explain what all he did. friendly "
"Company kept billing me at two different rates and it was confusing until tech reviewed both bills and provided policy matters. Also, surprised at recommended service for...
"The technician was very knowledgeable and he explained to me everything that he did and any problems that may occur in the future."
"Have worked with the technician before. He's very knowledgable and gave us excellent advice."
"He was qualified?"
"Service technician did a thorough inspection and explained services performed."
"Service man was knowledgeable!"
"Took his time."
"The plumber was quick, efficient and left the area clean."
"The technician took the time to explain all of his job procedures "
"Maintenance completed efficiently and effectively."
"Kim Winkel knows our equipment well, and always maintains it as carefully as if it were his own. We've depended on him for several years now, and have always been comple...
"He arrived ON TIME. Worked with a sense of urgency. Very respectful and courteous."
"WAS ON TIME"
"Dre was very knowledgeable in answering all my questions, doing a thorough check of my HVAC system, and was VERY pleasant in his demeanmor in providing explanations. I s...
"Very patient and explained things to me where I couls understand. "
"Friendly Technician who was able to help us out with any question or concern we had."
"He is through and works through all the details."
"The technician was outstanding in his work ethic and quality of service."
"Serviceperson along with a trainee was quick, efficient, and courteous."
"Couldn't have asked for better service!"
"Was on time-did a complete job."
"did a good job & keep me informed about what was needed to be done"
"he reported results of work and answered questions very well."
"We asked for a specific service person who knew about previous issues and instead we got some new person that we had to explain everything all over again to. I dont under...
"He did what was expected and we think, did it well."
"I am rating a "follow-up" service call (***not the scheduled, 1st service call), that was requested due to the questionable recommended replacement parts, during the 1st ...
"Louie answered all my question and was paciant with me"
"I was concerned about the acquisition of Church Services to Strand with the annual service contract I was used to, but I had the best technician ever. I extended the serv...
"Diligent worker. Eric explained what were the ranges of possibilities that a solution might require; very personable."
"Thorough job. Explained everything he was going to do and did. Showed up on time. Friendly."
"Technician was very friendly, courteous and knowledgeable. He exhibited a very professional demeanor."
"tech was on time and in clean uniform and conducted himself in a very professional/courteous manner."
"on time, professional, knowledgeable, efficient"
"The technician was polite and not intrusive."
"Darin was courteous, knowledgable and proficient!"
"Alex always renders superior service."
"Dre provided great service."
"Tech was polite and covered his shoes before coming inside the house."
"Technician was very thorough. "
"Bernie was very thorough and knowledgeable. He always does a good job for us."
"Extremely thorough and good communicator"
"Tech was very personable and went about his tasks in a very professional manner."
"Nice younf man and new his business"
"Two very good technicians"
"The representative who came was especially helpful."
"Thorough check with no issues."
"Just outside time window arrival
Not a huge deal."
"You need to train your people that they are NOT to open doors in people's houses looking for things, PARTICULARLY after they are told that what they are looking for is NO...
"He was very knowledgeable and friendly. He took his time to explain the condition of the system and what may need to be done in the future."
"Excellent service. "
"Service was exceptional."
"Technician was courteous and knowledgeable. He explained everything and answered all my questions."
"Very professional "
"good job by technician"
"I was treated like a valued customer and all my concerns were investigated."
"service tech was very polite and efficient"
"on time, friendly and did good job."
"Nilsen conducted the maintenance check-up efficiently. I noticed a slight drip from the drain line, Nilsen returned and fixed the cracked fitting. He explained what he w...
"Service rep was extremely knowledgeable and friendly. He was very easy to work with."
"The service tech was very friendly and knowledgable"
"Adrian is a very easy to talk to - knowledgable about the product, technician. He is definitely an asset to your company and we would like him for any all future service ...
"Very thorough! So professional and polite!"
"Did what was expected and did it well."
"Never give a ten "
"On time. Checked the system and told me what was wrong. Had the part and fixed air-conditioner in a timely manner."
"I've been with Strand every since moving to Austin 24 years or so!"
"Tech was informative and very thorough"
"I was lied to by Alex. I called twice and no one returned my calls. I have told everyone in the neighborhood not to use your company. "
"Helpful, efficient serviceman"
"everything was well done & Tom was very helful"
"Bernie was on time, efficient, and amiable."
"Tech was efficient & professional. Job was completed quickly."
"Marcus was on time and very polite"
"He told me what he was going to do. "
"On time, efficient, and out."
"Brian is the best tech we've ever had."
"Very courteous and professional. Knew exactly what he was doing and explained the process when necessary. Very nice young man."
"William was very nice and professional. He helped us once before when we had an a/c leak."
"Daren reviewed the issues he found & described things that nade economic sense to fix vs defer. Much appreciated!"
"Alex has been my technician for years. He is always prompt, friendly, polite, has a great work ethic & is very knowledgeable about my AC/heater systems. He is just a gre...
"Nilsen was very thorough in his assessment of our systems. He took time to explain what he was doing and why.
I WANT NILSEN MATUTE FOR ALL MY SERVICE CALLS!"
"Very thorough, explained everything "
"Prompt, efficient, polite but always try to sell me something."
"William had a cheerful, positive attitude and also showed a professional respect for myself and household property while performing your services at my residence. "
"Your tech was very courteous and informative."
"Met my expectations."
"Ease in scheduling service, punctual arrival of technician, excellent technician with good personal skills."
"Joe is our technician, and he is always personable and friendly. He provides good explanations of work that needs to be done, and is always efficient. "
"Overall the technician was very thorough and informative"
"Benjii was prompt, courteous, and did a very thorough job."
"On time, worked fast,answered all questions."
"On time, clean foot covering, competent, friendly"
"Benji was professional, friendly, kept us informed, and we felt that we were receiving an extra personal touch."
"As with previous technicians, Eric was courteous and polite and explained his procedures."
"He was on time, courteous, and performed the service required."
"He was polite and thorough. Also he hooked up the UV light in the AC unit that was not done in the previous tune-up"
"Tech did an excellent job."
"Billy seemed conscience in his job"
"Besides checking the air conditioning system, Efrain was able to fix the nest thermostat that had a fan running all the time."
"Alex was great!"
"Leon was very respectful of my home and of me while he was here. He showed me the part that he replaced which I really appreciated."
"Chris is a total pro...all aspects..."
"Jose is efficient, honest, and courteous. I ask for him because of his past performance maintaining our heating and air conditioning."
"very efficient even while training a new guy
returned and replace a weak capacitor found during inspection and kept me informed "
"An issue was discovered and another technician was contacted to assist. Issue resolved in a timely and professional manner."
"From scheduling the service call, to diagnosing the problem, to fixing the compressor, everything was handled in a very professional manner. Kim showed up on time for bo...
"Tech was very nice and professional. "
"Very satisfied with work was performed."
"Technicians spent extra time hunting down a peculiar electrical problem"
"Fast efficient service. "
"The young man was very polite and respectful. He reviewed everything he did, cleaned up after himself, put on booties upon entering and showed me
how to reset the therm...
"quality work - very detailed"
"The technician came with positive attitude to identify the issue. "
"This team together with the Sales Consultant Enrique Garcia were awesome from beginning to the end. All worked together as a team and provided the best customer servici...
"When I called, the receptionist was friendly and helpful. Juan, the service tech, showed up faster than expected. He was friendly and explained everything he did, and exp...
"Timeliness, gracious and courteous technician, knowledge of technician. "
"Nilsen was prepared to do one narrow job; the scope of the job description and needs changed; he took that in stride; he completed his examination, analysis and repair...
"Tim was prompt, professional and informative."
"Allen was prompt, courteous and answered my questions."
"Darin explained what he was doing. Darin answered all questions.
"Explain everything that was going on with AC"
"VERY COURTEOUS AND KNOWLEDGEABLE."
"Knowledgeable, professional demeanor, friendly attitude"
"Nilsen Matute worked diligently many hours. He kept me informed of his progress. He determined the problems with the outside AC unit. He explained that the fan motor was ...
"Wyatt came to do a routine servicing of my water heater, but he also discovered a leak in a toilet and fixed it right away. Excellent service!"
"Dre arrived early with my permission and got to work. I love that they'll call and ask if that's an option. It helps me get on with my day too."
"The technician was on time, knowledgeable, competent, thorough and courteous. Most of all, he showed his genuine care about my property, always using shoes protectors whi...
"The tech was pleasant and professional in his performance, and provided valuable information that was not provided by previous techs."
"responded in same day. made trip to get parts and returned to complete job in same day"
"The first technician came out on a Monday, did all his checks and we spoke about potential issues. However, the day after the inspection was completed, I came home from ...
"Honest, friendly tech. On time and smart. Brian was great."
" Knowledgeable and courteous "
"VERY efficient, cordial and informative, so polite."
"Arrived on time, worked hard all day, made sure wireless connection to thermostats worked. "
"The service technician was very thorough and professional"
"Tech was on time and quick and efficient"
"Excellent Service !"
"The technician was very polite and considerate of our house. Put on shoe protectors every time he came into the house."
"The technician was polite, thorough and answered all questions."
"Outstand Service on repair of our A/C. Want Peter back for any other repairs we should have."
"Very professional... found a problem and was able to correct it quickly"
"Appointment process very efficient. Appreciate the call prior to the technician arriving. Technician was professional and politel"
"Because I have a service contract I get speedy service "
"Technician was professional, polite and made a special effort to explain all available options to resolve the issue."
"The service was provided professionally and pleasantly"
"Because Eric is the very best plumber and a great guy!! He listens to the customer, quickly determines problem, and explains how to solve it in every day language. The ...
"Eric did a great job. He pointed out things that needed to be done. He finished the job in a reasonable amount of time. Because there were quite a few things that need...
"Darin was on time for arrival. He was business like and courteous in his communication. He quickly set to work on the checkup. He carefully explained the work done and wa...
"Very knowledgeable and pleasant young man. It's really nice to do business with someone that's not trying to sell you something you don't need. Will definitely use them ...
"Darin was very efficient and seemed very knowledgeable."
"Peter is consistantly courteous, answers my questions, and gives me suggestions to help keep my unit working efficiently. I appreciate the time and expertise that he shar...
"prompt service, friendly and competent technician who explained the issues and choices; accommodating by coming back to the home later in the day to replace a compressor ...
"Gregory did a good job and was informative and polite."
"On Time; thorough inspection and great customer service"
"Darin was very thorough and businesslike in checking the heating/cooling equipment. He is very personable in dealing with customers."
"Nelson arrived within the designated time slot, was considerate of the fact that we had other things that we had scheduled to do other than dealing with a misbehaving HVA...
"great service; I was notified prior to arrival. He was superb--friendly, explained what he was doing, etc. "
"Thorough, knowledgable, personable."
"The expert was polite, knowledgeable and efficient."
"Service above and beyond! Outstanding!"
"On time, knowledgeable, polite, quick, and careful of my house and possessions. Left the house/yard clean and tidy."
"Technician did not seem prepared and did not communicate clearly. He should have known the model of my system but did not bring an air filter for it. Also did not provi...
"Darrin was very professional and I enjoyed him telling what he did and completed.
Thanks again for great service.
Sincerely, Kaye Johanson"
"Efficiency of the office in scheduling and contact.
Reliability of technician; experience of technician who has been working on the equipment in my house for at least 3-...
"He was very professional and nice, too!!"
"Adrian does an excellent job!"
"The technician was very professional and answered all my questions. He was also punctual and efficient. I was very ahppy with the service. "
"My warranty ran out last week. If the appointment had been scheduled a week earlier, I wouldn't have been charged $99 for the part. ????"
"I think that we were overcharged for the service."
"Nilson did an outstanding job. He arrived on time was friendly and knowledgeable. He gave us recommendations and made we understood our all options.
"Serviceman was on time, efficient and the job done quickly and professionally."
"Technician seemed competent, went about his work without delay, and kept me informed of what he was doing and why."
"Good thoughtful service"
"Very professional & answered questions"
"friendly, thourough, felt good"